User to User Help

Seller cancelled an auction after closing, re-lists minutes later.

I'll link the auction here: https://www.ebay.ca/itm/145535530912Their account has been open less than a year with absolutely 0 feedback interaction and this 'was' their only listing ever. Now it's listed again- still with a quite low starting bid, bu...

Resolved! Pretty new to Ebay..trying to post a pair of sneakers ..Help?

So I am trying to post a pair of sneakers..as per title, but I only have 3 choices in "Select Condition" all 3 are "New.." Mine are used, but there is no selection for this . Any ideas? Thanks for any help.

Ebay seller changed shipping costs after auction ended?

Hey everyone,I just won an auction where the shipping costs were $2 however I just got an invoice for $14.65 in shipping fees. I don't really want to pay that (since it's the cost of the item itself). What do I do?From my understanding it's against E...

Unable to print shipping labels on iPhone

Hello, I currently have been having issues with trying to purchase shipping labels on the eBay app. I attempt to purchase a label and it just continues to flash non stop. I have been printing them on the classic site on my phone but that does now not...

International shipping on .com

Hi I sell in Canada on Ebay.com. I made a mistake this week when I sold an item to Singapore. I usually for international shipping I put flat rate and UPS to Canada I didn't realized that Singapore or anyone in the world can purchase my item. Most of...

The Background Removal Tool on App and Desktop is now Fully Automatic or What?

Hi everybody! For the past few days I can no longer edit my photos manually when using the background removal tool, everything seems to be done automatically now. No more brush or eraser. I find this to be unpleasant because even if most of the time ...

An item has been relisted multiple times at auction,can you make an offer at a slightly lower price

An item has been relisted multiple without being sold,can i offer be made at a slightly lower price ,would it considered not proper etiquette.

Why was I charged?

I’m new to selling and I just posted one item and eBay charged me over 70$! I read that we get 250 insertion fee free listings and supposed to only be charged a percentage when the item sells. As I only have one listing and it has not sold yet why wa...

Authentication program thru Ebay

Why is Quebec and the US exempt from this? This is discrimination.

Remote Control Question

Hi everyone! This is my first post. I have 2 identical make and model vintage dvd players I'm trying to sell Problem is player 1 works while player 2 turns on fine but has a problem actually reading the DVD disc. I tried cleaning the lens but nothing...

tablet

I am looking for a tablet but not sure what is best does anyone have suggestions Like Acer or Samsung or blackberry book thanks I need for emails and some chat apps that's about it and wifi:

No Top Rated Plus Badge

All My Listings are on ebay.com, Most Of My Listings Show As Qualifyed For Top Rated Plus on seller dashboard Under USA Region. I Have Been Getting The 10% Off Already But No Badge Still. My Location Is In Canada This Is The Only Thing I Can Think OF...

eBay App Dark Mode Issue on Intel Evo Laptop

Hello everyone,I'm encountering a peculiar problem with the eBay app on my Intel Evo laptop [https://www.lenovo.com/ca/en/faqs/intel-evo/] and I'm hoping someone can shed some light on the issue.Issue Description: I typically use the dark (black) mod...

US shipping Tracked Package and Small Package not Options for Shipping services ?

I would like to offer Tracked Package as a shipping option on a listing, but they are not showing as options. My package is 29cm x 21cm x41cm and weighs 1.5Kg, I think that it should be an option. Am I doing something wrong ?

Tracking says delivered, but receiver did not get it

I bought an item that was shipped, with tracking, from Ohio to a receiver we have used for years without issue in Ogdensburg, New York. eBay's tracking says the item was delivered on May 11 to ZIP code 13669, which is the correct ZIP code. My receive...

Package Delivery- this turned up on my FaceBook Page

https://www.consumerprotectionbc.ca/2021/11/your-rights-when-a-business-delivers-an-online-order-to-the-wrong-address/?fbclid=IwAR2vJmpqFyMuRsmqltdvkUFLeQRxxAxI4SjfC_n1WjLwhTiIB6P0LwRb5Uw This is from Consumer Protection BC- but I suspect that much o...

Interest in an item before formally listing it

where on eBay can I list an item for sale to see if there is buying interest before formally listing it: I know there was such an area on eBay years ago.Thanks

No Report Button on Peoples Channels?

Why is there no "Report Channel" Button on peoples accounts. If someones obviously a scammer there should be an easy way to report their account quickly and simply to get them banned.

Global Shipping Program Canada ??

What happened with the possibility to enable the Global Shipping Program in Canada ? Looking in the Shipping settings and they option is not there anymore ?? Just me ??

Why does ebay think I am in Canada?

Suddenly, eBay thinks I am a Canadian. All prices are in Canadian dollars, shipping times and costs seem to reflect shipping to Canada. I am actually located in the U.S. How do I correct this?

Resolved! eBay international shipping.

Does this new eBay International Shipping deliver to Box numbers? Thanks kindly.

Why Ebay Doesnt Save Old Sales Information

Hello. Just wanted to speculate on why, in my opinion, Ebay doesnt save old Sales information (However they do make **bleep** sure they save how much money you owe them, they just cant prove why) . If Ebay saved text documents with old sales informat...

Canada

My log on page gpoes to canada prices and I am in the USA and like to see American prices and I can't find how to change this . Any help out there?

Resolved! A significant portion of my buy it now item prices have been changed

Many of my listing prices have been altered (lowered) with no input from me. Anyone know why?

Affiliation Program - Commission flag

Hello! just wondering if registration with the affiliate program is the same for both domains .com & .camy other related question; is the commission flag option available on the deals page of eBay.ca?

Where am I supposed to fin my coupon?

Yesterday, I was sent a 30$ coupon because of a misunderstanding with a seller.. Anyways, today I tried to find it on the website but its nowhere. Also tried to search on the internet but all I saw is that it should be im my "Summary" but theres no c...

Shipping issue ~ Imperial versus Metric, continues to only give one option instead of 2

Hi, I'm a seller from Canada, and on only a few of my listings, it WILL NOT allow me to use metric as my measurement option for the weight. It will not let me 'click' metric, I can click it but it jumps back to Imperial after a few seconds. This only...

Paypal Lock out -cell phone.

I recently tried to open my Paypal Account and found that I could no longerdo so without registering a cell phone number with them. I do not have a cell anddo not wish to get one. I have sent some money recently using E-transfer and paid for some oth...

Total Sales and Ebay fees figures for 2022

In previous years, it was easy to find the report which gave your total monthly sales, and total eBay fees paid and Paypal fees paid. There was a summary for every month of the year - simply with your total sales - ebay fees paid. I cannot find an ea...

How to not get email notification when I get a message.

When a buyer sents me a message, I also get an email at the same time that says they sent me a message, so I get 2 push notifications at the same time.Is there a setting to change it so I don't also get an email about the message? I checked notificat...