User to User Help

Listing updates

Hey all, Does anyone know if there is a way to see when the last time was I updated an item? For example, I run an eBay store. When items have been up for a month, I like to lower the price to try to get it to sell until it gets to 1.00. After a mont...

New seller unable to list more than two items

I'm a new seller on Ebay and I've been able to list two items ; however, when I tried to list my third I got a message saying I had listed ten items and wasn't able to list any more. I do understand that I can only list 10 items to begin with, but so...

How to set Seller hub as my "my ebay" home page .ca

I accidentally clicked on something and now my "my Ebay" landing page is my purchase history and I can find no way to set it back to my seller hub.There was a "secret hacks" video from 2020 that instructed to opt out of seller hub and make some chang...

Message center

I am trying to find out how to empty the trash folder in my messages box. My inbox has messages and the ones I have read or old ones that I am finished with I put into the trash. I want to delete them. How do I delete the trash messages?Thanks,Neil

How do Canadian sellers offer extremely cheap postage

I have noticed as a buyer and seller on Ebay, that prices in postage are going up dramatically. I have come across some Ebay sellers offering Hotwheels for 6 to 10 dollars . The postage cost across the board to any buyer is 2 to 3 dollars.I cannot un...

Alberta Sales Tax?

Why was I just charged 13% sales tax in Alberta, when we have no provincial sales tax? Only the national GST, which is 5%. The invoice stated specifically “13% AB Sales tax”, this needs to be corrected.

Seems complicated

It seems from my research that setting up to sell and all of the details is quite complicated.I want to sell a few things a month. Is this the wrong place? I like the idea of selling on ebay to a broad base. Is it just that I'm reading too much into ...

GST return

Hey everyone, So I filed my GST return earlier in the year and when I reviewed my paperwork prior to filing taxes I realised I had made a mistake with the sales amount reported ( an error in exchange rate) . The differing sales figure does not affect...

How do you delete the emails in your trash?

I can delete the messages I receive in my inbox when they are no longer needed and put them in the trash but how do you delete all the stuff in the trash? I can't find a delete button anywhere.

Strange ring; Can anyone help identify?

This was with a lot of jewellery given to me by a friend who is now deceased; she had inherited it.

Shipping mugs

Just curious what size boxes you all use to ship mugs? Trying to figure out the best way to ship. Watched literally every video on Youtube about shipping mugs, but most are Americans.I was leaning towards the 6x6x6, but can frankenbox a 7x7x7 into a ...

I can't print copy of my purchase order or anything on eBay. Has something changed on eBay?

CUSTOMER COMPLAINT- PRO BUILT MODELS

Dear Mr Chau; CAN YOU PLEASE TELL ME WHEN YOU INTEND TO RETURN ALL! MY UNBUILT AIRCRAFT AS PER ABOVE. YOU NOW HAVE HAD THEM FOR YEARS AND ARE UNABLE TO CONTINUE DOING BUSINNESS TOGETHER PLEASE BE A GENTLEMAN AND RETURM MY ITEMS! I am even willing to ...

other ppl selling stuff for ppl that dont have the time to sell for them self

at one time there use to be a spot where some one could find ppl that are willing to sell stuff for other ppl is that still around on here some where and if so where do i find it at thanks in advance

Seller has not shipped

Hi there. On February 11 I I placed my first order on eBay. It was a pair of yeezy boost 350 shoes. I bought them from a seller with no reviews and it hasn’t been shipped for authentication yet. I’m just worried I’m not going to get them. If this has...

Is the forum for eBay us and eBay Canada the same?

Hi, I’m new to eBay.I’m just a little confused between the forums, if they are used under the same account details for forums and for buying/selling. Or if I need to create another account for each site.Thanks

Parcel stuck in Toronto ? Always issues with Pitney

Hi, I bought an expensive item ( 2800$) on Ebay and again i have issues with the GSP and Pitney i received almost one week an update after that no update no tracking from Intelcom, Canada Post or any carriers. The delivery date was supposed to be yes...

Parcel stuck in Toronto?

I live in Victoria, BC, and often purchase from US sellers. I bought and paid for a clothing item on Nov. 6, 2021. The seller in Brandon, MS, is reliable and as usual, shipped via the Global Shipping Center in Erlanger, Kentucky. The item was sent to...

Shipping liquids to the USA

I have a friend in the US who's a big Coke drinker. I've asked, and he's never tried Canadian Coke, so I wanted to send him a couple of cans.What does the post office say about sending liquids in sealed containers? Any caveats?

new look for saved searches page

Does anyone know how to get rid of the new format that Ebay introduced? I have one hundred saved searches, some of which are relatively similar. The new format is impractical and cumbersome when trying to quickly locate a particular search.

Pictures will not load

When I list an item the pictures will not load since 19 Feb 2022.I get a spinning circle and that's it.

Resolved! Buyer requested return but hasn't shipped item.

Hi all, can someone help?Buyer requested return on Feb 11, which I agreed on. I bought a shipping label the same day and uploaded it to eBay. Buyer has yet to ship the item... (it's Feb 21 today). The status of the claim is currently (Waiting for ite...

Constantly Being Logged Out?

Over the last week or so is anybody being constantly logged out of eBay? I'm talking like every 5 or 10 minutes. I have the "keep me logged in" box checked. I check something in my acount and I log in. 3 minutes later I check my messages - I'm asked ...

Buyer return fraud

I sold a hockey card 10 days ago and the buyer said the card was damaged and sent me pictures of damaged corners. Obviously a different card. The pictures on my add prove it. I accepted the return and am sending him a shipping label with tracking tom...

still cannot get into my account

Resolved! Is this a scam? I feel really suspicious

I was going to sell my used laptop and this buyer tells me that it's for his family's birthday gift and wants me to buy a gift card and add that into my package. So I received this email and I felt really suspicious because of the email address. Howe...

New user account suspended - No idea why and not getting any info from support.. What next?

In short:I'm a new seller, I've sold 1 thing and listed about 10 items. I've been listing for about 2 weeks.Today after listing a few new in box cosmetics (Hair dye, from what I understand this is fine under the cosmetics policy as it's new. I found ...