01-10-2013 11:15 AM
Sold item. Person payed Paypal.Confirmed Ad ,track record Good Item undelivered . Waited few days nothing. E-mail unanswered. How long will the P.O wait then what next . Loss of sale ? Will I loose cost shipped ? Etc....
Thanks Tim_104.
Thanks Tim_104
01-10-2013 11:21 AM
Pick up the phone and call the buyer
01-10-2013 11:38 AM
It sounds like you shipped via Expedited?
What you are describing is very common.
They hold the items for a long time and it's far too early for you to be concerned.
For now I'd just wait.
01-10-2013 01:20 PM
How long will the P.O wait
At least 14 days.
01-10-2013 03:38 PM
It could be that the buyer does not want the item and wants it to be returned to the sender, than he will dispute the purchase
01-10-2013 03:46 PM
"It could be"
It could or it could not.
It would be best to simply call the buyer instead of speculating on the possible reasons why the item has not yet been picked up.
Possibly the buyer is not even aware a parcel is waiting for pick up at the post office.
01-10-2013 03:59 PM
I often get mail, and sometimes including pick-up cards, meant for others in my rural area. The only reason they end up with them in their box instead of in the garbage is because I handdeliver them to the rightful owners.
i used to just put them back in the mailbox, but then the customer doesn't know their mail has yet again been mis-delivered, in case they wish to take it up with the post office.
01-10-2013 04:47 PM
The notices go out automatically. My PO holds parcels for me until I pick them up, regardless of how long it is. I can be away for 6 weeks at a time.
Perhaps the customer is on vacation and will collect their mail when they get back.
01-10-2013 11:53 PM
The Postal Outlet will hold the item for at least 14 days (2 weeks). Often, the Outlet will hold the item for longer. The Outlet that I work at will normally hold the item for 3 weeks, longer if the customer is a regular.
01-10-2013 11:54 PM
Forgot to mention, it would not be a bad idea to shoot the customer a message saying their parcel is waiting at the "Blah Blah Postal Outlet". If your parcel is returned, no matter if it is unclaimed or refused, you will most likely have to pay return parcel charges. Those are no fun.
01-11-2013 12:43 AM
All very good Info. Thanks all . I thought I did have a phone number but can not find it. Tried 411 no go Hummm... I"am sure in 14 days something should stir !! I'll post what happens just for future info for others that might go down this path lol !!!
Again thanks for answering back.........
Tim_104
01-11-2013 02:17 AM
You should be able to get their phone number from ebay.
To find a member's contact information, you need to provide the other person's user ID and an item numb...contact us to let us know.
If they don't respond or don't complete your transaction, we recommend opening a case to report the problem.Contact Member
01-11-2013 03:44 PM
I had some parcels returned to me and I never have to pay for the return parcels.
01-12-2013 01:29 PM
I found phone number but disconnected-Not answering E-mail I"ll just wait and see if in time he picks it up or returns, and if any fee"s apply !
01-15-2013 07:32 AM
Come to find out he has new phone number not updated , He is truck driver and not home alot. Talked to him , nice pleasant chap, and all things worked out . It all come together ,which is good .
Thanks all for input and until next time , everyone have fun on the Bay Of E and happy 2013 ...........
....... Tim_104 .......