Blocking a bidder

phoenix_top_drawer
Community Member
Hello all,

Grass! I can see grass! Yay! But I digress. I have just blocked a bidder who made an inquiry about one of our auctions. In checking the feedback he has left for others, I find him to be a scary man.
Does anyone have any thoughts on the wording of the please go away letter I will send him by way of answering his inquiry?
Does anyone have a sense of how to let e-bay know that there is a bidder with what is clearly a pattern of feedback extortion and general nastiness?

Thanks
Brad
Message 1 of 31
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Re: Blocking a bidder

Canada has very high rates for 'confirmed' shipping, so I tell Buyers that I will send items without tracking, but only on the understanding that if not received, I'm not responsible.  They have to agree to the terms in an email, or it gets invoiced with confirmation, no exceptions.  80% of my Buyers order without tracking and to date, ALL have received their items, not one lost or broken.  😄  Funny how they don't go missing when it's the Buyer taking the risk...  😉

Message 21 of 31
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Re: Blocking a bidder

but only on the understanding that if not received, I'm not responsible.


 


I think you have been lucky so far. You will be responsible for a refund should a buyer file a claim.


 


Scammers know how to work the system, & whether they agree to your terms or not Paypal will refund them unless you can provide a tracking number.


 


Pretty risky my friend.

Message 22 of 31
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Re: Blocking a bidder

This thread is from 9 years ago but according to a couple of posts that I scanned over, sellers had pretty much the same problems then that we do now.


 


dreamcatcher, BB is right, it doesn't matter what you have the buyer to agree to....if a buyer does not receive an item the seller is responsible unless you have show that through delivery confirmation that the item was received. Personally, I think that it is better that you do not mention that there is no delivery confirmation.


 


Also...do you know that most or all of your listings are not showing the cost of shipping to the U.S. or for many other countries?  That really affects their search placement especially on .com.


 


The reason that the calculated shipping is not working is that you have the calculator set to International Parcel Air and that service doesn't exist to the U.S. or to many other countries. If you set it up to use small packet air USA and small packet international, it should work.

Message 23 of 31
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Re: Blocking a bidder

I should mention that neither of those services have insurance or delivery confirmation though. If you want that, then you will have to look at using expedited or tracked packet to the US and tracked packet or xpresspost to other countries. TP is only available to a limited amount of places though.

Message 24 of 31
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Re: Blocking a bidder

BB is right.


 


I have my moments but i must remind everyone i have been right twice in seven years.

Message 25 of 31
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Re: Blocking a bidder

BB....is that according to your wife?


😉

Message 26 of 31
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Re: Blocking a bidder

Geez, talk about pulling a thread out from the past!

Message 27 of 31
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Re: Blocking a bidder

What were you doing in Apr '04?


 


I wasn't even married yet B-), my children didn't exist 😞 and had 2 good knees :-D!!

Message 28 of 31
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Re: Blocking a bidder

BB....is that according to your wife ?


 


What do you want me to post ?  I always remember my dad saying " Do you want to be right or do you want to be married "


 


Actually i'm thinking of printing off copies of your post & putting them around the house, just to remind her. lol


 


and had 2 good kness !!


 


Six weeks til soccer season Steve, time for us to start stretching our hamstrings. Remember what happened to you last summer.

Message 29 of 31
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Re: Blocking a bidder


BB....is that according to your wife ?


 


What do you want me to post ?  I always remember my dad saying " Do you want to be right or do you want to be married "


 


Actually i'm thinking of printing off copies of your post & putting them around the house, just to remind her. lol


 


and had 2 good kness !!


 


Six weeks til soccer season Steve, time for us to start stretching our hamstrings. Remember what happened to you last summer.



 


LOL


 


Oh yes last year is very fresh in my mind. Have already begun training....sort of 😛

Message 30 of 31
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Re: Blocking a bidder

It's somehow comforting to remember that the "good old days" weren't. 

Message 31 of 31
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