Buyers says free shipping, because I committed to buy, I had to pay $15.00+ n a $9.00 item ?

How can we stop fraudulent advertising, seller says free shipping , after I committed to buy I was charged over $15.00 shipping on a $9.00 Item .
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Buyers says free shipping, because I committed to buy, I had to pay $15.00+ n a $9.00 item ?

It was probably free domestic shipping, was this a purchase from USA?

 

If it was a Canadian domestic purchase they cannot charge more than the advertised shipping cost.

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Buyers says free shipping, because I committed to buy, I had to pay $15.00+ n a $9.00 item ?

You should contact the seller and let him know the invoice shows shipping charge in error and ask for a corrected invoice.

 

Mistakes do happen.

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Buyers says free shipping, because I committed to buy, I had to pay $15.00+ n a $9.00 item ?

Anonymous
Not applicable

I am a Canadian seller who offers free S&H within Canada.  I offer USA buyers a small fee for S&H to offset some of the difference in Postal rates.  Depending on the eventual sales price I may refund a portion to show my appreciation to the buyer.  With the exception of Canada & USA I am to be contacted for S&H charges to other countries, as stated by Ebays format. 

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