Can I ask buyers to pay cash on pick-up

[misty_val]

Is it OK to ask buyers to pay cash when they pick up their items? Are we allowed to do that? Is there a way to block a buyer from paying with Paypal so he has to pay in cash when he picks up the item?

[femmefan1946 · Accepted solution]

It is not only allowed it is expected and encouraged that pickups be cash only.

EBay evenhas that as part of the listing form.

I don't think you can actually refuse Paypal in these circumstances, but you can refund the payment and ask for cash on the doorstep.

[scifan57 · Accepted solution]

The reason that you ask for cash on pickup is that with a PayPal payment for a pickup, you have no way of proving that the item was delivered and a dishonest buyer could open an item not received dispute. You would lose the dispute because the item was picked up and you have no way of proving delivery.