Can a customer still leave feedback if they don't pay?
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07-12-2010 06:38 PM
I have sold an item on Wednesday, and although the shipping charges are clealy stated in the description of the item, I sent an invoice on Thursday since I had not heard anything from the buyer. I sent a reminder yesterday night (Sunday). I will wait another day or two and then open a dispute. if the buyer pays after the dispute is opened, can they still leave negative feedback???
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Can a customer still leave feedback if they don't pay?
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07-12-2010 07:08 PM
After you open an unpaid item dispute you have 4 days before you can close the dispute and give the buyer an unpaid item strike.If the buyer pays in those 4 days he can leave whatever feedback he chooses,including negative feedback.Although you can't leave negative feedback for the buyer you can reply to feedback left and that reply need not be positive.
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