Cancel a Purchase
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08-30-2014
06:03 PM
- last edited on
08-30-2014
10:50 PM
by
kh-leslie
I recently signed onto ebay and didn't realize that the product I purchased was going to cost me 2 1/2 times as much because of exchange, tariffs and shipping. I now know I have to buy within my country and have to figure out how to specify that. I don't know how to cancel that order or how to reach the seller. Can you please cancel my order:
Try to delete your post as soon as possible. This is a me...
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08-30-2014 06:35 PM
Try to delete your post as soon as possible.
This is a member to member PUBLIC forum and is not monitored by eBay.
Too much information.
For the cancellation: go to the listing and click on Contact Seller. Explain the problem (if eBay wants to know click on "other" the seller will appreciate it. The other choices give him a totally undeserved black mark.)
Ask him for a Mutual Cancellation. If he agrees (and he doesn't have to) accept it immediately and leave positive feedback (like "Thank you for helping a newbie with her first transaction") . He can also leave you positive feedback.
The alternative is that he starts an Unpaid Item Dispute. This gives you a Strike if you don't pay, and many sellers automatically Block bidders with Strikes.
To avoid listings using the Global Shipping Program, watch for this note on the listing:
Customs services and international tracking provided
Those are the ones that charge duty, sales tax and a service fee up front. But note that you may still have to pay these (legal ) charges on your doorstep.
Also if you are interested in an item, but not yet ready to buy, there is a button called "Watch This Item" below the 'Buy/ Bid" button. Very useful.
