Due to the high volume of messages this seller receives, they are unable to respond to your....

[greenmangoes]

We're sorry we couldn't find an answer for you. Unfortunately, due to the high volume of messages this seller receives, they are unable to respond to your specific question right now. We suggest reviewing the item again to see if your answer is in the seller's listing.

 
Have you guys seen the above when trying to ask a seller a question?  Am I being punked?  Who thought this was a good idea?  You never know what someone may need to know about a product so why put this restriction in place?

I'm ready to purchase an item and it says leather, but I want to be absoultely sure that it's REAL leather and not PU.  This option will only cause more returns and issues.

[2011limey1]

I've never seen that before........but just a word of caution - when I first joined ebay I asked the exact same question - is it REALLY leather, etc.  Seller did reply and sounded a little "miffed" that I would question and the answer was of course - is as listed.  It arrived, it was NOT "real leather" but I like it anyway.  That's when I was a "newbie" and now I know it was a little cheap to be the real thing.  Doing searches on this subject like Real Leather Handbags usually comes up with PVC and leather - better to search most expensive first.