Emails to My Messages Not Being Received

[miriam@ebay.com]

Good morning,

For those who I have not met, my name is Miriam, and I am the new Community Manager and Lead Pink for the Canadian Discussion Boards.

I see several posts on this board about people not receiving their emails in My Messages. I understand there was a problem with email delivery to My Messages over the weekend, and that it has been resolved. The techs are working on delivering the messages that didn't get sent to your mailboxes over the weekend. I apologize for this inconvenience.

A word on board moderation (since it's a hot topic right now) ... the boards are monitored by a third party, not by eBay. Their job is to remove posts that are in violation of the eBay Board Usage Policy (http://pages.ebay.ca/help/policies/everyone-boards.html). Just a reminder that discussing previously removed posts and threads is against the usage policy.

So if you don't want your posts to go "poof", please stick to the usage policy and you should be fine.

If you have any questions regarding Community issues, please do not hesitate to email me at miriam@ebay.com.

Regards,

Miriam

[futuretech_liquidations]

roflmao

[gamers_place]

It's ok Bill, you bring your apple, I'll bring mine....the one with the razor in it!

Ya Big Suck-up!

-Jeff

[treasure-pot]

Did someone kick the rocks again? Ya never know what will crawl out from underneath!

[gamers_place]

True Bill, but Brown nose's vary, at least Mine washes off!

Jeff:^O

[gamers_place]

Careful FutureTech, Bill knows All...even has the stats to prove it.

Bluuuuurrrrrrrp!

[futuretech_liquidations]

Ooooh...he is so impressive, plus he has stats to prove it too.

[westernstargifts]

Hi Miriam,

I noticed for the past two days that My eBay does not show that I have any messages. Both days, when I checked in My Messages there was mail there. Is this a new problem or related to the previous problem of emails not being received?

(Is this an ADULT board?)......?:|

Judy

[duujogl]

this an ADULT board?)......?:|

Judy, I'm glad to see that I'm not the only one wondering about that! About grade 3 level some days, I'd say ....

Glenda

[miriam@ebay.com]

Hi westernstargifts,

If I understand correctly, when you open up My eBay, there's no alert under the My Messages heading indicating you have a new message ... but when you open up your My Messages, there are new messages there, yes?

I've not heard of this problem before (and I'm not experiencing it on my own personal account), but I will flag it with our product manager immediately and see what information he can dig up.

Will let you know as soon as I hear more. Is anyone else experiencing this problem?

Thanks much for letting me know about this.

Miriam

[westernstargifts]

That is correct Miriam. You worded it much better than I did...lol...It seemed to be working later on last night although I haven't had many messages since then. I will keep watching it though.

Judy