Final selling fees' calculations - error ?

[block36]

I have sold two books yesterday and eBay has charged me 9% for the first book and 13% for second.

I was very confused and called eBay. Young man checked with somebody and advised that 13% is incorrect and said that I will get a credit of the difference, and I should see later yesterday.

Checked this morning and did not see the credit, but there was a charge of 13% for the book that was sold overnight.

Did somebody else experienced this? 

[pierrelebel]

The FVF calculations are based on the rate in effect at time of listing.

If the book was listed in May, the rate for a seller with a store would have been 9%; if listed prior to May 1st, the rate would have been 13%. 

[block36]

Thank you, Pierre, for your prompt response.

I visited the http://pages.ebay.ca/help/sell/storefees.html page and it states that for books the FVF is 9%. 

Where is the information about 13%?

[pierrelebel]

Check your seller invoice for April.  You will notice 13% is the rate eBay charged you on books sold at fixed price.

The old fee schedule is no longer available on eBay.

[cumos55]

The FVF of 13 % was for books with a final price less than $50.... for all listings that started before May 1 or renewed before May 1.

That information disappeared when May 1 arrived.

All you will find on eBay are the new FVF.

All books will have an FVF of 9 %... most likely as of May 31.....31 days after the beginning date for the new 2013 fee structure.