Global Shipping Program

[foxwood51]

I recently made a purchase from a US seller who uses the Global shipping Program. I was furious when I discovered that I was charged and additional $27 CDN over the $36.00 I paid the seller shipping. I contacted the seller, explained my experience and asked him not to use the GSP to ship to Canadian customers in the future.

In this case it would have been cheaper to get the parcel shipped via the United States Postal Service and deal with Canada Post myself for any sales taxes, duty and brokerage fees.

What really annoys me about this is that there is no way to contact E-Bay by any method other than telephone. I've already been screwed once on this deal. I have no intention of wasting any money to discuss this with a customer services representative who will do nothing.

If you are listening E-Bay, you've managed to screw this up royally.

Foxwood51

[momcqueen]

When Ebay created the Global Shipping Program, it was not with Canadians in mind.

The corporation was looking for a way to convince xenophobic USA-based sellers to ship internationally without risk.

For the most part, using GSP makes no sense to a Canadian buyer but you do have to remember our legal de Minimus is $20 CAD for import by post. Anytime you buy something from outside the country, and it doesn't get assessed for import taxes, you must consider yourself lucky. Not the other way around.

As for the GSP it is easy enough to avoid if you simply ignore the sellers whose items show up in the List Search view like this:

Better yet, limit your purchasing to Canadian sellers only. Your fellow countrymen will thank you for it. 

[pjcdn2005]

Are you sure that you paid an extra $27?   The full shipping amount should be shown on gsp listings. That shipping total is usually split up between the seller and PB so if you  look at your payment, the seller should have received payment for the item and in some cases, payment for the domestic shipping portion.  Then the remainder of the shipping portion plus import charges if there are any, would be payed to PB.

If you look at the listing and add up cost of the item + shipping cost + import charges And then on your payment source, look at the total paid to the seller and PB. That total should be the same as the total on the listing.  Are they different? Keep in mind that the listing will show US dollars and your payment is probably in Canadian.

[i.am.vivian]

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@pjcdn2005 wrote:

Are you sure that you paid an extra $27?   The full shipping amount should be shown on gsp listings. That shipping total is usually split up between the seller and PB so if you  look at your payment, the seller should have received payment for the item and in some cases, payment for the domestic shipping portion.  Then the remainder of the shipping portion plus import charges if there are any, would be payed to PB.

If you look at the listing and add up cost of the item + shipping cost + import charges And then on your payment source, look at the total paid to the seller and PB. That total should be the same as the total on the listing.  Are they different? Keep in mind that the listing will show US dollars and your payment is probably in Canadian.

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This sounds about right.  We don't know what the item is but I'm thinkin $36 was listed as the "Shipping" and the $27 was the "Import charges" which are further down and sometimes missed by inexperienced eyes.  That line about "no additional charges" can cause a newer user to think it means "no additional charges" apart from the shipping.  Those listings always look confusing.  More good reasons to avoid them, IMO.