Help i tired to by an item 3 times on ebay and they said there was an error
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05-22-2014 03:50 AM
Help i tried to buy an item 3 times on ebay and they said there was an error but when i went to paypal it said that three $18.62 transactions went through but were reversed but the money never made it back to my account!!!!!!!!!! I JUST WANT MY MONEY BACK AND NEITHER PAYPAL OR EBAY IS HELPING ME
Have you looked at your credit card statement? It is best...
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05-22-2014 04:26 AM
Hello 'scarlett-princess',
I am not sure what "error" message you mean exactly. Did you want 3 of the item?
When looking in your Purchase History, are all 3 there? Are the dollar sign icons
a deep blue indicating payment? Or do they now have the 'reverse arrow', meaning
the money has been refunded?
What does it show in your paypal account? Did you draw funds from a paypal balance,
your bank account (an e-cheque) or a credit card? If it was the latter, refunds on a card
purchase go back on the card, but this can take days or even longer.
If you paid from your bank, the refund goes into your pp account. Same for if you paid
from an existing pp balance. In your regular email you should have a note saying
Your PayPal payment has been refunded.
Do you have that?
If you can't seem to sort it out for yourself, you can always call paypal's customer service:
1-877-672-9725
Good luck
Have you looked at your credit card statement? It is best...
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05-22-2014 08:55 AM
Have you looked at your credit card statement?
It is best to pay with Paypal from a credit card. This gives you not only the PP Buyer Protection , but also the card's chargeback feature.
However, immediately contact the seller and explain your problem. She can send you a Cancellarion Request. Note that it is best that she refund the overpayments before you agree to the Request.
