Hi I did not receive an item and I contacted the seller he then said he would send another lot out

Hi I did not receive anditem from a seller he then said he would send another lot out and I never received them either. I have tried to report him to ebay but I cant because it is over 45 days what can I do

Message 1 of 2
latest reply
1 REPLY 1

Hi I did not receive an item and I contacted the seller he then said he would send another lot out

You have two lessons from this experience.

Never allow a seller to send you a 'replacement'. He probably never sent the original either. This is a recent but widespread Asian scam. We're starting to see in with Western sellers too.

Only accept a refund. If the purchase arrives after the refund, you can repay it using Paypal's  'Send Money' feature.

 

You have only 45 days to file a Paypal or eBay dispute for a  refund.

However.

Go to the credit card you used to pay (PP is just the mediator) , call the 1-800 customer service number and ask about a chargeback.

Have dates, transaction numbers, and amounts handy to help the clerk process the refund.

Message 2 of 2
latest reply