How Many of you are Gold Level Power Sellers?

[dragons_horde]

I should qualify for Gold Level next month and I was interested in knowing how many other sellers are at this level?

Have you seen any difference in the level of customer service you get? Has your rep been of any specific benefit that the 1-800 number has not been able to deliver?

[lynxamania]

I haven't reached gold yet (just got Silver) but I was wondering if anyone knew what the Account Manager benefit is that Gold Members receive?

[barriemetals]

We have been a Gold Powerseller for almost half a year now and there doesn't seems to be much difference from Silver.

The phone number is nothing worth anything. Trust and Safety (which deals with most of the urgent problems) is not in till 10:00AM anyway. We do get 75$ toward ebay keywords every 3 months and they deal with our problems within 1-2days I don't know what other peoples response time is so I can't compare.

I have not met another Gold member in this forum yet and I'm looking forward to more of them coming aboard but with this fee increase and talk of more I doubt I will see it soon.

I would like to more about what benefits there are but the Powerseller page links to the Help page more often than not and I don't fully understand the benefits we are privy to.

Barrie Metals

[momosworld]

Gold over here for over 1 1/2 now, but no difference from silver or in that matter even bronze. I rarely call our account manager (don't even know who he/she is) as they keep changing. Everytime when we called, a different persons message would come up and say, im no longer at this dept?

I just try to keep increasing our sales, we get dumb negatives sometimes but no time to really sit down and try and sort out each neg.

CanadaPost- We but thousands of dollars worth of stamps a month, no discount, many Express packages and Expedited packages daily, but just go to Shoppers Drug Mart, Post office and claim our 5% discount. WOW let me tell you with the discount we get, i can buy myself a twizzler.

The rate increase is going to mean an extra $1000-2000 a month in extra fees to eBay.

Too much stuff to list.

Regards,
Moez.

[tpman99]

Just turned gold this month. Have not seen a difference.. Except for the increased shipping costs and new fees everything seems to be the same...

Basically its the on your own mentality 😃 They should not even bother with these tiers as they seem to bear no benefits from one tier to another.

Just my two cents ....

[javax.swing]

Moez, with the volume you have, would it not be more efficient to hire some kid at minimum wage to do the shipping via a heavily discounted commercial account from a courier or CP?

[off_to_uni]

We have two Gold Power Seller accounts.

Account Managers are pretty useless. I'm already on my second, as the first moved to another department. eBay support is still chaotic and poorly managed.

No real benefit in being a gold.

[momosworld]

javax.swing,

Well i already have 1 full time employee and 1 part time, but to hire someone else to enter the packages into CPs shipping tools or another courier, would simply not be worth it, i would save 10-30% lets say off the rates, but that would go back into paying the worker. So to me, its just more work.

But thanks for suggesting,
Moez.