How can I send combined invoice to a buyer?

I think buyer does not request total because he wants to continue shopping with me. Currently I can only see two separate invoices, but I would like to send him  updated total invoice which includes a shipping discount. How can I do this?

Message 1 of 4
latest reply
3 REPLIES 3

How can I send combined invoice to a buyer?

If the buyer is done shopping, click on Send an Invoice on the Actions menu in your Sold page. If you can't find it, select Contact Buyer and you'll see 'Send an Invoice' inside a purple box on top of the page.

 

The next page should show all of the buyer's purchases. You can adjust the shipping cost, but do NOT click on Recalculate.

Message 2 of 4
latest reply

How can I send combined invoice to a buyer?

Nope, I still can see two separate invoices, one purchase per invoice(( So I sent him first invoice without changes, and second- with discounted postage
Message 3 of 4
latest reply

How can I send combined invoice to a buyer?

If by some chance you have items listed on more than one eBay site, they cannot be combined.

While this is unusual, if it is the case, what I do is make one invoice Free Shipping and adjust the shipping on the other. This generally pleases the customer, even though he still has to pay and keep track of two invoices. And PP will charge you for each.

 

As I say, this is unusual.

Message 4 of 4
latest reply