01-05-2017 06:51 AM - edited 01-05-2017 06:52 AM
I have more than a handful of orders for items from China that I have not received close to 6 weeks after ordering!! I have never had a problem like this before. Especially with several shipments all from the same country. Does anyone know if there is some sort of hold up in China where these packages aren't able to leave the country? I've been buying from China for several years and have never had to wait this long.
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01-07-2017 12:24 PM
01-05-2017 09:50 AM
The items you ordered are most likely being held up in transit. You are not alone in waiting longer than which you are accustomed to receive items from China. Canada Post processes them as they are able and at a loss due to postal treaties that give China a third-world country rate despite them being a global manufacturing powerhouse.
While with ebay you have 30 days past the last estimated delivery date to file an Item Not Received dispute, with paypal you have up to 180 days from payment. So mark that date on your calendar.
If you have not yet received your order by Day 157, file for an Item Not Received case and take your refund and buy another. Don't accept an offer to replace, you won't have any protection left if it doesn't eventually come either.
01-05-2017 10:31 AM - last edited on 01-05-2017 11:05 AM by lizzier-ca
I am having the same problem. I just noticed a small item I ordered and did not receive has now disappeared from my purchase history. What's up with that? How do I get that order back on my screen? All of my purchases from China are not arriving... what the ?
01-05-2017 01:07 PM
01-05-2017 01:16 PM
Because I am a grouchy old biddy, I would not allow more than 30 days from payment to file an Item Not Received Dispute with eBay.
If eBay won't accept it, Paypal, which has a Dispute window of 180 days from payment probably will.
The PP Resolution Centre is hidden under Tools at the top of your PP account page.
Do NOT accept an offer of a 'replacement'. It won't arrive either, and in my opinion is a pretty good sign that the seller never sent anything in the first place.
Selling product you don't have is a smashing way to lower your costs and increase your profits.
If the item arrives after the refund, you can reimburse the seller using Paypal's Send Money service.
In future, before you click Accept and Pay, look at the last estimated arrival date.
Is it really cheaper to wait six weeks (or forever) for some gimcrack than to buy it at the nearest dollar store?
01-07-2017 11:13 AM
01-07-2017 11:23 AM
01-07-2017 11:31 AM
01-07-2017 11:39 AM
01-07-2017 12:09 PM
01-07-2017 12:15 PM
01-07-2017 12:24 PM
01-12-2017 05:32 PM
01-12-2017 05:38 PM
02-15-2017 03:59 PM
Yes Canada is so... slow... I waited on one item just under 6 months and I finally got it the other day. And some I never did get them. I would say this is really uncalled for. I would hate to see all of China ebay seller exclude us Canadians because of Canada Post. It's Rude.
I was wondering it anyone out their knows who would be a good person to contact to help get to the bottom of this? Greasy wheel get greased sometimes.
Since Canada post came back from the strike it has been too slow. What use to take 3 to 6 weeks is now taking 3 to 6 months. There isn't that many people more buying from China than prier to the strike. Matter of fact I was getting fast deliveries from china when there was talk of strike last summer. Why was that? Soon as they settled Now they are slower than ever. Don't say you are going to take on a job and then not do it.
03-13-2017 03:15 PM
08-01-2017 10:32 AM
I buy mostly from China. I love the free shipping. Shipping costs from The USA are out of whack. It cost less to get an items shipped from Japan or Europe thanks to the eBay international shipping deal. It can take from 30 days to 53 days to receive goods from China. Don't blame the Chinese, don't even blame Canada Post. It's the fault of Customs Canada. They have an increased volume and increased scrutiny ( looking for opioids ) but refuse to hire more agents to do the checking. I have already contacted my MP.
@britestarr111 wrote:I have more than a handful of orders for items from China that I have not received close to 6 weeks after ordering!! I have never had a problem like this before. Especially with several shipments all from the same country. Does anyone know if there is some sort of hold up in China where these packages aren't able to leave the country? I've been buying from China for several years and have never had to wait this long.
08-01-2017 10:39 AM