I accidentally checked out as guest, how can I add that transaction to my current account?

ezra1702
Community Member

I checked out as guest when ordering an item (Buy It Now option), and now if I want to access order details or tracking info I am prompted to create an ebay account. Since I already have an existing account, and don't want to create a new one just for this transaction, is there a way to import/access or otherwise add that transaction to my current account?

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I accidentally checked out as guest, how can I add that transaction to my current account?


@ezra1702 wrote:

I checked out as guest when ordering an item (Buy It Now option), and now if I want to access order details or tracking info I am prompted to create an ebay account. Since I already have an existing account, and don't want to create a new one just for this transaction, is there a way to import/access or otherwise add that transaction to my current account?


Hi ezra1702,

 

I don't believe it's currently possible to merge a Guest purchase with an existing account, but I may be wrong... you're welcome to contact Customer Support to verify this.

 

Thanks,

~Kalvin
eBay.ca Community Manager

kalvin@ebay.com

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