I had bought a item on ebay and i had paid and it was from a fraud account how can i get an refund

[1971siva]

I had bought an item and i cannot get  a refund for it, it says i did not buy the item when my paypal shows that i have

[femmefan1946]

Then forget eBay.

Go to Paypal and open the Dispute there.

The Resolution Centre is on the left side of the page.

It is possible that the seller switched you to an off-eBay site, but if you paid by PP, you are covered.

[bb**bm]

Both eBay & Paypal have fraud resolution centres as well as all major credit card companies. It happened to me twice on eBay, both times I eventually received a refund (albeit two months later). Be diligent and persistent. Open your own eBay "fraud" file and keep records of email and telephone conversations (who you spoke with and when). Record keeping is an important detail to get your refund from an unscrupulous seller.