I have recently purchased an item and have paid through paypal but I the seller has not sent the item yet. It has been 7 days.

shog1969
Community Member

I am worried that I will not receive item and have already paid it $220. Can't seem to get any response from seller. 

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Re: I have recently purchased an item and have paid through paypal but I the seller has not sent the item yet. It has been 7 days.

Hi shog.. I don't think you should be worrying at this point. A casual seller who may just not have marked the item as shipped. No excuse for not communicating though.

 

UPS ground should deliver in 10 days. Give it a couple of weeks.

 

Here is Buyer Protection..

 

http://pages.ebay.ca/help/buy/paypal-buyer-protection.html

 

Claims can be filed in PP resolution center for 45 days but best to always file no later than day 43 from payment date.

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Re: I have recently purchased an item and have paid through paypal but I the seller has not sent the item yet. It has been 7 days.

The smart phone one I assume.

 

The seller has had a whopping 3 feedback from sales so not the most experienced person on ebay.

 

If the seller uses paypal shipping, the **item shipped** icon lights up automatically. If the seller ships on his own at the post office, then the icon has to be lit up manually and I will admit that on occasion I have forgotten to update that information.

 

Have you emailed the seller and given them adequate time to reply, not everyone is at their computer every day.  This is clearly not a full time seller....very part time.

 

In short, you will likely get your item just fine.  While this is a high risk item, the seller has sold electronics before with success.  You have 45 days from payment to file a claim of non receipt through paypal.

 

Post back here if you have not received your item within 3 weeks of payment.

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Re: I have recently purchased an item and have paid through paypal but I the seller has not sent the item yet. It has been 7 days.

Hi shog.. I don't think you should be worrying at this point. A casual seller who may just not have marked the item as shipped. No excuse for not communicating though.

 

UPS ground should deliver in 10 days. Give it a couple of weeks.

 

Here is Buyer Protection..

 

http://pages.ebay.ca/help/buy/paypal-buyer-protection.html

 

Claims can be filed in PP resolution center for 45 days but best to always file no later than day 43 from payment date.

Message 2 of 3
latest reply

Re: I have recently purchased an item and have paid through paypal but I the seller has not sent the item yet. It has been 7 days.

The smart phone one I assume.

 

The seller has had a whopping 3 feedback from sales so not the most experienced person on ebay.

 

If the seller uses paypal shipping, the **item shipped** icon lights up automatically. If the seller ships on his own at the post office, then the icon has to be lit up manually and I will admit that on occasion I have forgotten to update that information.

 

Have you emailed the seller and given them adequate time to reply, not everyone is at their computer every day.  This is clearly not a full time seller....very part time.

 

In short, you will likely get your item just fine.  While this is a high risk item, the seller has sold electronics before with success.  You have 45 days from payment to file a claim of non receipt through paypal.

 

Post back here if you have not received your item within 3 weeks of payment.

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