I just checked my listing and it says I offer free shipping....I don't!

[dymmondkid]

Why does it show that I offer free shipping when I don't?

[pjcdn2005]

I'm not sure why or how that would happen. I imagine you already double checked the info that you entered and made sure the free shipping isn't checked off. Sorry but I had to ask. 🙂

I noticed that the shipping price to the U.S. is not working on that listing.

[mr.elmwood]

Your shipping, under the shipping tab shows:

Canada free
USA error message
Worldwide a variety of costs mid $30's and up.

Click revise listing and go see what is entered in the shipping fields, for Canada.

[mdf_jersey]

you must have accidentally selected the free shipping option in your listing. Trouble is you already have bids, so you cant change it now. I would either add a comment to a revised description , cancel the listing, or just stick to the free shipping. 

[mr.elmwood]

Depends where the bids are coming from. From Canada, I might just eat it as perhaps the "free" shipping brought in the bids. If the bids are US, bidders may get sticker shock when the invoice is sent.

I would at least add to the listing, you cannot revise with bids, and insert a flat rate shipping to the US. It looks like $20 US should cover you.

[dymmondkid]

The listing started 4 days ago, but this didn't show up until today.....I've added to my description that I do not offer free shipping. Thanks for your time and help.

[amethyst1415]

That is not good enough. The people who have bid expect free shipping, and can report you to eBay for not giving it to them. I would cancel the listing and put that it was an error. I have done it.

[pjcdn2005]

How are you going to know whether or not the seller gave free shipping? If there is a problem, the buyer can report it.

OP - Although I don't agree with the tone of the previous post, it really is not a good idea to leave it the way it is. Many people are not going to read the listing and the $ amount in the shipping field supersedes whatever figure you put in the listing.

[tobyshitzu]

At that price just leave it and pay the postage if its a canadian buyer.  If you cancel bids and end it now you'll pay the fvf anyway, which will be about the postage.  If a Canadian wins they probably took the total  price into account entering their bid

[mr.elmwood]

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@dymmondkid wrote:

The listing started 4 days ago, but this didn't show up until today.....I've added to my description that I do not offer free shipping. Thanks for your time and help.

---

"Please note .... I do not offer free shipping" is a worthless statement. Buyers do not read. Any buyer that does read that will either back button, or go "I don't care", I will go with the free shipping statement. Plus? How does that affect bidders who bid based on the free shipping?

Damage control.

[jersey..authentix]

 I would cancel the listing and put that it was an error. I have done it.

If you cancel your listing ebay could and do charge a FVF on the amount of the last bid.

What you should do is revise your listing in huge letters

" THERE WAS AN ERROR IN THE LISTING. I DO NOT OFFER FREE SHIPPING. SHIPPING IS $$$ TO CANADA AND $$$ TO THE USA. I AM TRULY SORRY FOR ANY INCONVIENANCE "

Then contact the ones who have bid and explain the situation and allow them to withdraw their bid.

TA DAAAA

[emil_dupr]

This exact thing just happened to me. I do not offer free shipping but after my item auto relisted and time ran out after a bid was made, under sold it says the price +free. The buyer has not paid yet but this is an ebay issue. I did not misclick anything.

[amethyst1415]

They didn't charge me final value fees. It happened one time.

However, on a different note, a buyer bid and won an item that I was selling. He contacts me and asks me to cancel it because he was bidding on ten of the same items (from different sellers) and forgot about me. !??!

I agreed and canceled the listing, choosing that the buyer requested it and I got a defect! Was not happy about that.

[melissasminis]

Did you do a mutual cancellation with the buyer, and you got a defect? I thought we couldn't get a defect from a cancellation on a buyers request. I'm confused about this defect system. I have to do more reading. We do not get charged fvf's if we cancel a listing before it ends. It's only when an item has sold, that we are charged fvf's, just wanted to clarify to some who think this.