I purchased a car part from a seller via E Bay never received part
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11-18-2013
04:26 PM
- last edited on
11-18-2013
05:43 PM
by
kh-leslie
This seller has ignored my request for the right part or return of payment, we have been going back and forth to get any result.
this started in July 2013
This company is continuing selling parts on E Bay and is ripping people of, MAINLY ME.
I like E Bay to help please.
Casey
Re: I purchased a car part from a seller via E Bay never received part
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11-18-2013 08:18 PM
Well, you did the first step correctly. You contacted the seller and asked how he was going to make it right.
However, when that does not encourage the seller to take immediate action, eBay and Paypal have a Buyer Protection program in place.
You have 45 days from the transaction to start a claim with that program. The Customer Support button in the top right hand corner of this page is where to start.
But.
45 days.
Long gone.
If you used Paypal to process your credit card payment (or if you paid the seller directly by credit card) you might possibly have time to get a refund under the card's Chargeback program.
Act immediately, cards rarely will allow more than 120 days (and usually only 90) for complaints.
You will probably be required to prove return to the seller in order to get a refund. But time is not on your side.
Re: I purchased a car part from a seller via E Bay never received part
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11-18-2013 08:19 PM
BTW, even if a seller says he takes no returns, this is overridden if he takes Paypal as payment. And he pretty well has to accept PP if he wants to sell on eBay.
In some cases, PP will refund the money from their own pockets and then go after the seller for repayment.
But
forty five days.
