Hi there,
I shipped 2 small packages on Jan 12 (the date that the insurance fiasco started on the packages leaving Canada to the world, 100$ that was included on all packages but with no tracking #'s)
I shipped a package to USA that has not arrived yet (mind you it is ground mail but still should have arrived by now) and I shipped one to UK wich only takes 3-5 days as I live on the EAST coast (I ship to the same customer all the time) and it has not arrived yet. There were tons of air mail stickers on the package and I paid full price (6.40$).
Now the fun part. after 30 days, who do I call? What application do I fill out? what do you tell them? the address and name of the client?
thanks for any help I can get on these issues.