International buyer sending M.O.

In my listings I always state that I accept only PayPal from countries other than Canada and the U.S. Today I had a newbie buyer (0 feedback) from Spain who bought an item and went through checkout marking it as sending a money order.
I emailed him, in English of course, telling him that I only accept PayPal from international buyers. I have no idea if he can read English or if he will understand the message when he reads it.

What do I do in this case? It is only a $14.95 item so we aren't talking big bucks but the next time it could be. Are international money orders other than U.S. a problem?

Judy
Message 1 of 15
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International buyer sending M.O.

Postal Orders can be sent from the Spanish Post Office to a number of countries but Canada isn't one of them. There is no other easy way to obtain a money order in Spain.

Likely your buyer is simply confused. Send an invoice from eBay with PayPal as the only option or send a request from PayPal.
"What else could I do? I had no trade so I became a peddler" - Lazarus Greenberg 1915
- answering Trolls is voluntary, my policy is not to participate.


"What else could I do? I had no trade so I became a peddler" - Lazarus Greenberg 1915
- answering Trolls is voluntary, my policy is not to participate.
Message 2 of 15
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International buyer sending M.O.

Over the many years that I have been in business ( including life before Ebay)I have received many international money orders. As long as they have the proper micro coding at the bottom, and in the lower left part say something like "clear thru the Left Bank of the Brandywine, Wilmington, Delaware" You should have no problem. I have negotiated money orders without the micro encoding at some of the currency exchange booths that can be found in many shopping malls if my bank gets upset over the lack of micro encosing.
Message 3 of 15
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International buyer sending M.O.

Me volveré a poner en contacto para confirmar el pago, sigo interesado en la compra.No tengo PayPal

I will become to put in contact to confirm the payment, I follow interested in the purchase. I don’t have PayPal
.

This is the reply that I just received from him but I don't have a clue what he means....whether he is looking into PayPal or who knows what.

Thanks for the advice. Stratford doesn't have a currency exchange booth and I have never seen one in Kitchener-Waterloo or London either (they are the closest larger cities to me). But that is nice to know anyway. I did tell him that I accept PayPal only. Since it is a small amount I may just wait to see if he can come up with a money order that is cashable here. If not them maybe I will put in a request from PayPal....I am not really sure at this point...lol...

Judy
Message 4 of 15
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International buyer sending M.O.

treasure-pot
Community Member
Judy, Kitchener had a exchange office on Fairway Rd. (by the Swiss Chalet) but I see they have moved now. You can also check here:

http://www.continentalcurrency.ca/branch_locations.html


Bill
treasure-pot

Co-Author of



Bill


Message 5 of 15
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International buyer sending M.O.

Thanks for the link Bill. Fairview Mall in Kitchener and Masonville in London would be the closest but still a long way to drive to cash a money order.......But I could make it a Christmas shopping trip as well.........:-)

Hopefully though my credit union will accept it.
Message 6 of 15
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International buyer sending M.O.

bare_bright
Community Member
Hi, So long as it's a international money order, you can
Cash it at any TD Bank, When I have a pile of them I just go to the TD and deposit them, if the teller knows you and is not a newbie they will be cashed right away other wise they are allowed to hold it for 21 days,I never give feedback on those type of transaction till 31 days have past, Mind yea So far no problems with them.
Have a good day:)
Tibor
T.J.
Message 7 of 15
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International buyer sending M.O.

I feel much the annoyances that can cause by the purchase of the article. And to that I cannot make the purchase I hope to be able to cancel it and a friend mine will buy it for me with his data by PayPal Su he names: xxxxxxxxx. I feel much again the annoyances and I will say to him to my friend who puts a positive vote By the annoyances ………………..Thank’s you


I just received this email from the buyer. Should I just tell him to send the money order or tell him to pay by PayPal through his credit card? I am not sure if this is a threat to leave a negative either. The translation is not very clear and probably not accurate.

(Thanks Tibor...I do have a credit card with the TD so maybe they will cash it if he sends me one).
Message 8 of 15
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International buyer sending M.O.

I'll say it one more time (and I'll shout)

YOU WILL NOT GET A PAPER MONEY ORDER FROM SPAIN

Your buyer has no PayPal account, he has a friend that does, just tell him to have their friend pay you (and make sure you get the correct shipping address).
"What else could I do? I had no trade so I became a peddler" - Lazarus Greenberg 1915
- answering Trolls is voluntary, my policy is not to participate.


"What else could I do? I had no trade so I became a peddler" - Lazarus Greenberg 1915
- answering Trolls is voluntary, my policy is not to participate.
Message 9 of 15
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International buyer sending M.O.

YOU WILL NOT GET A PAPER MONEY ORDER FROM SPAIN

Thanks recped.....I guess I am hard of hearing...lol
Message 10 of 15
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International buyer sending M.O.

whoscloset
Community Member
Sounds to me like he feels badly for breaching your PayPal requirements.

Monique

Message 11 of 15
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International buyer sending M.O.

treasure-pot
Community Member
Hey Monique... if you get CKCO Kitchener up your way - be sure to be watching on Sunday at 6:30 PM (Province Wide).


Bill
treasure-pot

Co-Author of



Bill


Message 12 of 15
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International buyer sending M.O.

whoscloset
Community Member
Cool! Will do.

Monique

Message 13 of 15
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International buyer sending M.O.

I hope you are right Monique. I don't want a neg. just because he doesn't have a PayPal account.

I will try to tune in to CKCO on Sunday evening Bill!
Message 14 of 15
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International buyer sending M.O.

Sounds to me like he feels badly for breaching your PayPal requirements.


Bingo...!! The buyer paid using his friend's PayPal account and immediately left positive feedback apologizing for the trouble. I hadn't even sent his order yet when he left FB!
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