Miriam - an ongoing problem!!
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02-18-2008 12:38 AM
I realize that this is not something that you personally can correct, but PLEASE convey our frustration with this ongoing problem to the appropriate department! This could be the straw that breaks this particular camel's back!!!
Thanks, Glenda
Miriam - an ongoing problem!!
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02-18-2008 01:06 AM
Miriam - an ongoing problem!!
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02-18-2008 01:47 AM
Judy
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02-18-2008 08:44 PM
Miriam - an ongoing problem!!
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02-18-2008 09:11 PM
That would certainly be the easiest solution! And shouldn't be too difficult for eBay's and PayPal's programmers to implemement! Heck, if they have a problem, our own Monique could probably point them in the right direction!!
And I think a lot of them DO read the terms (a lot of mine are repeat buyers so they know the ropes!) - they're hoping we'll think it's not worth the effort to go after them for the difference - they're just plain deliberate tax avoiders!
Miriam - an ongoing problem!!
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02-26-2008 03:56 PM
Thanks for this thread. I've passed it over to Rodney, our Product lead in the office. We've got three or four different tax issues referenced here - I'll see if he can swing by and respond to the concerns here.
Thanks,
Miriam
Miriam - an ongoing problem!!
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02-26-2008 10:58 PM
When you go to your paypal, search for tax and you will find the necessary link to set it up, once you do, you will never going to miss anything.
Regards,
Alireza
Miriam - an ongoing problem!!
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02-26-2008 11:56 PM
Thank you for sharing this tip! I use Blackthorne so when I send out my info e-mail it shows the tax. However, I've always had to input the tax on my eBay invoice. I've been fortunate that my buyers do read and follow directions and wait for an invoice!
Again...THANK YOU! Your tip is very much appreciated!
Susan
momoftwingles2
Miriam - an ongoing problem!!
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02-27-2008 12:54 AM
Regards,
Alireza
I wish it were that simple! And yes, if ebay has a checkout system set up, it DOES have a lot to do with ebay!
Anyhow, I've been here long enough that I KNOW I have to set up paypal -- I've set up the taxes on paypal long ago, and every time there's a problem I go back and make sure that everything is still set up correctly (usually it is but sometimes the ubiquitous glitch has set in!), but when my buyers pay before I invoice them, they don't get charged the tax! The ONLY time I have a problem is when the buyer pays before I've had a chance to send a checkout invoice, (and checkout is definitely ebay!) so I have to believe ebay is sending paypal the info.
If we could send checkout invoices as soon as each item is over, there might not be a problem but we have no way of knowing if a bidder will be successful on other items as well!
Miriam - an ongoing problem!!
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02-27-2008 12:57 AM
Glenda
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02-27-2008 02:00 AM
Miriam - an ongoing problem!!
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02-27-2008 12:41 PM
Hope This helps
:)
Miriam - an ongoing problem!!
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02-28-2008 06:34 AM
Anyhow, I've been here long enough that I KNOW I have to set up paypal -- I've set up the taxes on paypal long ago, and every time there's a problem I go back and make sure that everything is still set up correctly (usually it is but sometimes the ubiquitous glitch has set in!), but when my buyers pay before I invoice them, they don't get charged the tax! The ONLY time I have a problem is when the buyer pays before I've had a chance to send a checkout invoice, (and checkout is definitely ebay!) so I have to believe ebay is sending paypal the info.
If we could send checkout invoices as soon as each item is over, there might not be a problem but we have no way of knowing if a bidder will be successful on other items as well!
Then I do not know what exactly your problem is coming from, as I said, I have been charging tax for past two years and over 60% of my costumers pay before receiving an invoice from me and I have never had or missed any tax from my costumers, perhaps, you might forgot to do something in your preferences and also when you are listing, there is a small check box for the tax on the first page of listing, make sure you select that box as well.
Regards,
Alireza
Miriam - an ongoing problem!!
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02-28-2008 11:16 AM
I shared this thread with Rodney, and he raised the roof with the developers to get this fixed. It's an intermittent bug, which is why some folks are having no problems with sales tax while others are getting a totally broken experience.
Thanks for flagging this one and giving us more ammunition to get developer time on this fix. I will keep you posted.
Miriam
Miriam - an ongoing problem!!
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02-28-2008 02:01 PM
It's also wonderful to hear that ebay is taking this seriously rather than giving us the usual "empty your cache and cookies" runaround! I think you've worked a miracle already just getting the right department to take notice!
Glenda
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02-29-2008 03:04 PM
I identified this issue 6 mths ago and escalated through eBay to the Office of the President and never got resolution.
The bug still exists. Great progress huh?
Miriam - an ongoing problem!!
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02-29-2008 03:56 PM
Miriam - an ongoing problem!!
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03-02-2008 10:41 PM
If this was an issue on the US site I bet it would have been given much higher priority but because it is us Canadians it does not mean a whole hell of a lot to them.
This has been an ongoing problem since day one of them release their crappy code.
Don't hold your breath because it will not be fixed anytime soon - they are more concerned with working on BEST MATCH and DSR algorythms designed to grab those nasty sellers out there!!!
Miriam - an ongoing problem!!
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03-03-2008 08:56 PM
I read some of the links on the algorithms that eBay will be using for best match. I compared my listings against a competitor with 3 user id's selling identical items under each id. Their listings showed up better than mine and yet:
1) My feedback percentage is higher although their total feedback is MUCH higher than mine.
2) I show the flat rating shipping charge at the bottom of the listing and they don't. I don't charge excessive shipping and they do.
3) My DSR's are MUCH better than any of their's.
4) I host my pictures on eBay, not elsewhere (don't know about them)
5) I use eBay checkout. They use Marketworks.
6) I sell SOLID real genuine 100 percent copper jewelry. They sell an alloy that can have as little as 5% copper content but they call it solid 100 percent wh...e copper.
Could Best Match be more geared towards those that list thousands of items every week and have much higher numbers of positive feedback as opposed to the small sellers with better ratings but fewer listings and total feedback?
If that is the case then Best Match and all the changes will do nothing to stop the big sellers who charge excessive S/H. They may lose PS status and the discount but will still make up the majority of sales because of their listing volume and better placement in searches.
I hope I am wrong but that is the way I see it happening thus far.
Miriam - an ongoing problem!!
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03-04-2008 04:37 AM
Just think if the airline industry decided to charge FIRST CLASS RATES for all seats but then at time of boarding they choose who actually got to sit in first class.
The BEST MATCH search will definately be abused by eBaY to its "full revenue generating" potential as it is only of one their new arsenauls of tools designed to tap more cash out of their system.
Take a look at this interesting recent article and you will see what I mean.
http://www.internetnews.com:80/ec-news/article.php/3731751/eBay+Warns+of+Revenue+Risks.htm
TIM @ FTL
