Need suggestion: buyer purchased in April, and return in June!!!!!!!!!!!!!!

[s_mall_big]

Hi, every power seller:

there is a USA buyer who purchased in my store in April, I got her return 2 items yesterday,she attached a message,said "sorry, I don't like them, please refund me!!". How can I do? Need your suggestion!! THANKS

Susan

[coxengines]

If your buyer did not comply with your refund terms, you could could spend your valuable time arguing.

However, what would I do?

"Shrug"
Waste no time and refund, minus original shipping costs.
"Next"

No use creating ill feelings over (likely) a petty sum. If you can wait until 60 days from point of sale are over (unless she already left FB), all the better.

Xena

[s_mall_big]

Thanks Xena for your reply!! It's real help!! Best wishes for your ebay business!!
Susan 🙂

[facestation]

We get it all the time, deal with it or get a negative basically what it comes down to.

In eBays case, the buyer is always right, even through they are wrong.