eBay

ameroindustries · ‎04-13-2008

How do they work ? If i have tracking / proof of delivery am i covered ? er not ? I just had someone buy like 5000 worth of silver i dont wanna ship till im sure im covered . The person has private feedback they have a feedback score of 34 so im a little bit skeptical with 1 neg in the last month .

If someone knows can you let me know .

Thanks

futuretech_liquidations · ‎04-14-2008

You must ship with FEDEX and make sure you ask for DIRECT SIGNATURE SERVICE meaning that the person named on the waybill is the person that HAS TO SIGNED for the item like this if their address is CONFIRMED then you are covered by PAYPAL SELLER PROTECTION.

However, keep in mind that their is little PAYPAL can do if you end up being scammed by this buyer. He/she could easily receive the item and wait a day or two and then open a dispute for not as described or significantly not as described then mail you back a box of pennies.

You will then have to file a fraud report with police and hope they will do something for you.

I personally would not ship before speaking with PAYPAL so that you have a clear understanding of what they would do in the event of something going wrong.

TIM @ FTL

PS -> We shipped a lot worth $700 to texas, the person refused the parcel and then opened a dispute for item not received - guess what -- paypal decided in the buyers favor despite FEDEX Tracking showing he refused the parcel - we lost US$120 on this due to shipping and brokerage costs both ways - Paypal told us - oh well its the cost of doing business not all transactions are good ones.

futuretech_liquidations · ‎04-14-2008

Also - I would never ship to a PRIVATE account on eBaY - also check to see if their ebay account info is accurate and then check his other feedbacks but then again he could have padded his feedback with alot of penny purchases.

tea_past_times · ‎04-14-2008

If it were me, I would tell them to send you a money order. Then, when you get the money order, make sure with your bank it is valid. Once it clears the bank, then ship, you would have the money. Personally, I could never chance taking a payment of $5000.00 through a system as risky for the seller as Paypal is.

tea_past_times · ‎04-14-2008

I lost $300.00 once on a painting through a Paypal chargeback, and I won't do that again!!

dipmicro · ‎04-14-2008

Money order or bank transfer.

ecbluestar · ‎04-14-2008

I personally would not ship before speaking with PAYPAL so that you have a clear understanding of what they would do in the event of something going wrong.

You must be kidding, I called PayPal for $1,000 value shipping, girl from PayPal knew less then I could read from their policy.

futuretech_liquidations · ‎04-15-2008

You can always as to speak with a supervisor if the rep is not knowledgeable.

Given the volume of business Centralmetalcorp does I am sure that he can get more precise information.

futuretech_liquidations · ‎04-15-2008

so ecbluestar - no I am not kidding.

vesivus · ‎04-15-2008

And, incidentally, chargebacks are from the CREDIT CARD companies, not Paypal.

So you might have to deal with Mastercard/Visa as well.

John

ameroindustries · ‎04-19-2008

WOW THE NUT CASE TURNS AROUND AND LEAVES ABOUT 30 NEGITIVE FEEDBACK . DID NOT EVEN TALK TO HIM WHAT A NUT JOB LOL .

dipmicro · ‎04-19-2008

central, with the level of your customer service why is this surprising?

recped · ‎04-19-2008

I only see 12 negs!

"What else could I do? I had no trade so I became a peddler" - Lazarus Greenberg 1915
- answering Trolls is voluntary, my policy is not to participate.

momoftwingles2 · ‎04-20-2008

centralmetalcorp,

As dipmicro says, "central, with the level of your customer service why is this surprising?.... reminds of a very energetic and highly intelligent child that I had in one of my 4th grade classes when I was teaching in Virginia Beach.

This child just didn't work up to his potential and when he received his report card he said to me, "You know, Mrs. Swanson, we don't think alike." I asked him to expand on his observations. He did.

He said, a grade of:
F = Fantastic
D = Darn Good
C = Could Be Better
B = Bad
A = Aweful

It was a very funny conversation. Needless to say, he proved to be one of my best students that year and went on to an Ivy League school and became a lawyer!!

In some ways your perception of customer service, or lack there of at times be it with responding to e-mails from your buyers or not packaging everything as well as Canada Post would like for you to do is very similiar to that student of mine!

Remember the goal is to minimize Negatives! Not strive for them!

Here's wishing you all the best!

*S*
Susan

dipmicro · ‎04-20-2008

Remember the goal is to minimize Negatives!

Actually ...

... the goal is to MAKE MONEY. That's why most of us are here 🙂 And that's what central can do well.