Paypal shipping question

Got an Expresspost parcel for Austria. Big and heavy. CP web site gives me a price of $135. That is what I charged the customer. I go to Paypal shipping and it will not me print a label, invalid something or other. How else can I print a label? I based part of my shipping cost expectation on the online shipping discount. This is not a deal breaker.

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Message 1 of 23
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Re: Paypal shipping question

You could lick 2,700 five cent stamps on that parcel!!

 

 

Message 2 of 23
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Re: Paypal shipping question

Hum? What do those sell for? There is a discount in there I had not thought of! Yes by crackey! That's the answer.
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Message 3 of 23
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Re: Paypal shipping question

Typically, most stamp dealers will sell Canadian stamps with five or six cent denominations at about 50% below face value (half price!).

 

Higher denominations do cost more of course but are still available at deep discount from face value.  Check eBay.ca for a large selection.

Message 4 of 23
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Re: Paypal shipping question

Please give exact error message, the actual dimensions and weight used. No way to help with so little info.
Message 5 of 23
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Re: Paypal shipping question

Oye! I just spent half an hour going in through CP. Go back to Paypal and try to get the error message, that I was getting for three days, and now it is good to go.

It was saying, I believe, "Invalid service selection". Now it is working.

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Re: Paypal shipping question

46x40x15cm 2.325k
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Message 7 of 23
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Re: Paypal shipping question

PayPal shipping had an issue with using one service and then switching to another service. Somehow the first service was not reset and confused the second try.

 

The only way I could get it to reset was choose Select Service (general option), have it give an error that no service was selected, this appears to reset the system properly for choosing an option, then choose the  service I want and it works.

 

If you go to PayPal Shipping from eBay with one option already selected, PayPal shipping loads that option along with the address details, and then change to another shipping option in PayPal, the PayPal system did not apparently clear the first shipping option completely.

 

This lack of resetting the options has been going on since the fiasco with implementing Tracked Packet.

 

Since most sellers do not change the option from eBay, they rarely encounter this issue. If a seller tries to change shipping options to see what are the costs with different shipping options, then they seem to get this invalid shipping option error.

 

The above is my best guess at what happened to you. Now I have checked for this problem in a while (2-3 months) so I do not know if it is still true.

Message 8 of 23
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Re: Paypal shipping question

Ya know what Poco, I did one thing differently that made it work. I turned off my 'puter for the night, last night. Cache musta cleared.Everything re-sets.

I never woulda thought of that.

You should have yer own board as help and support.
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Message 9 of 23
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Re: Paypal shipping question

Hi 'poco' -- yes, we really need you around here some days!  I love how you can pop up in a discussion with just the information needed. 

 

I had the same issue happen to me about a month ago.  I didn't remember your advice until later, but what I did do was to completely close out of Paypal/eBay (which probably cleared my computer's cache, as it's set to do this automatically).  I then went directly into Paypal using a different browser and was able to get it to work properly. 

 

Next time I'll remember to try the "Select Service" trick.  By the way, Google Chrome is still creating itsy-bitsy teeny-weeny parcel labels, so I've now given up on Chrome.  I'm using your Explorer margin "fix", and that seems to have solved that problem.  

 

I dread what will happen in January if Paypal has to input new shipping charges -- they still don't have their entire act together yet, nearly a year after the Tracked Packet debacle.  

 

 

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Re: Paypal shipping question


@rose-dee wrote:

Hi 'poco' -- yes, we really need you around here some days!  I love how you can pop up in a discussion with just the information needed. 

 

I had the same issue happen to me about a month ago.  I didn't remember your advice until later, but what I did do was to completely close out of Paypal/eBay (which probably cleared my computer's cache, as it's set to do this automatically).  I then went directly into Paypal using a different browser and was able to get it to work properly. 

 

Next time I'll remember to try the "Select Service" trick.  By the way, Google Chrome is still creating itsy-bitsy teeny-weeny parcel labels, so I've now given up on Chrome.  I'm using your Explorer margin "fix", and that seems to have solved that problem.  

 

I dread what will happen in January if Paypal has to input new shipping charges -- they still don't have their entire act together yet, nearly a year after the Tracked Packet debacle.  

 

 


That is what is bugging me. I remember a very similar Paypal shipping problem that I CORRECTED by doing just that. So, now, to be told again? I am giving myself a mental dunce cap. I do not like having to be told the second time when I already knew the answer.

 

Poco, one day, you and I are gonna meet up. I'm gonna buy you a drink, then another, then another, for the help you have provided. Pierre can come along. We can car-pool.

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Re: Paypal shipping question


@mr.elmwood wrote:

@rose-dee wrote:

Hi 'poco' -- yes, we really need you around here some days!  I love how you can pop up in a discussion with just the information needed. 

 

I had the same issue happen to me about a month ago.  I didn't remember your advice until later, but what I did do was to completely close out of PayPal/eBay (which probably cleared my computer's cache, as it's set to do this automatically).  I then went directly into PayPal using a different browser and was able to get it to work properly. 

 

Next time I'll remember to try the "Select Service" trick.  By the way, Google Chrome is still creating itsy-bitsy teeny-weeny parcel labels, so I've now given up on Chrome.  I'm using your Explorer margin "fix", and that seems to have solved that problem.  

 

I dread what will happen in January if PayPal has to input new shipping charges -- they still don't have their entire act together yet, nearly a year after the Tracked Packet debacle.  

 

 


That is what is bugging me. I remember a very similar PayPal shipping problem that I CORRECTED by doing just that. So, now, to be told again? I am giving myself a mental dunce cap. I do not like having to be told the second time when I already knew the answer.

 

Poco, one day, you and I are gonna meet up. I'm gonna buy you a drink, then another, then another, for the help you have provided. Pierre can come along. We can car-pool.


Very long car pool ride to Coquitlam BC, LOL. You first!

 

Forum members have different backgrounds on Bay.ca and use that experience to help others. Mine is in computers, hardware and software and support. Sometimes I can experiment to see how to fix (workaround) a problem but many times I just Google search and see what others have done. Many much smarter people out in the world who often have figured it out or at least get me started in researching the issue.

 

I help in the areas I know and leave the more common eBay problems for others to answer. I do read daily here on eBay.ca and eBay.com and am aware of current issues most of the time. So that is why I "pop up" as rose-dee says every once in a while when it is something I can help on. Otherwise I just lurk around in the background.

 

I find glitches on eBay and report them in the weekly sessions or directly to eBay through Kalvin. Some get fixed, some do not. Some take forever.

 

I am surprised that PayPal shipping has not been fixed in Google Chrome since it has been months now. GC is the most popular browser today with 54% of users, FireFox 27% and Internet Explorer at 12%. The problem is printing Canada Post labels and not USPS labels so just not enough users screaming about the problem to make PayPal fix the problem in Google Chrome. My guesses as to why.

 

http://www.w3schools.com/browsers/browsers_stats.asp

Message 12 of 23
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Re: Paypal shipping question

Different answers on browser popularity:

 

http://en.wikipedia.org/wiki/Usage_share_of_web_browsers

Message 13 of 23
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Re: Paypal shipping question

Forum members have different backgrounds on Bay.ca and use that experience to help others. Mine is in computers, hardware and software and support.

 


Mine tends to be "think like a business". A very unpopular answer. My background is yes or no, on or off, keep the customer happy. The customer is always right. Too often the seller deviates to "feelings" There are no feelings in business.

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Message 14 of 23
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Re: Paypal shipping question

rosscd57
Community Member

I did not have time to read all the posts - but just go with this one - it will work:

 

https://www.paypal.com/us/cgi-bin/webscr?cmd=_flow&SESSION=m9hb9je_WLaePrYXIuVu0zmeG5irZ7ZWFf9d9mt2p...

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Old enough to know better. Young enough to do it again. Crazy enough to try
Message 15 of 23
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Re: Paypal shipping question

Whoops - looks like it is outdated - I will have to find it again. It is actally just the regular PayPal label for sending outside of eBay, you have to enter all of the pertanent information. You still get the same savings.

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Old enough to know better. Young enough to do it again. Crazy enough to try
Message 16 of 23
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Re: Paypal shipping question

I have been looking for how to make a Paypal shipping label. Cannot find it. Mind you, Paypal and ebay have a a Byzantine way of doing things.
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Re: Paypal shipping question


@mr.elmwood wrote:
I have been looking for how to make a Paypal shipping label. Cannot find it. Mind you, Paypal and ebay have a a Byzantine way of doing things.


If you want to make a PayPal shipping label for sending items that is not an eBay sale, you use the shipnow option. Hard to find in PayPal menus.

 

Here is a link to it.

 

https://www.paypal.com/ca/shipnow

 

I find that it easier to login to PayPal first and already be logged in before using the above link.

Message 18 of 23
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Re: Paypal shipping question


@pierrelebel wrote:

Different answers on browser popularity:

 

http://en.wikipedia.org/wiki/Usage_share_of_web_browsers


I should have quoted the Wikipedia page which has more sources of browser statistics. My link is one of them in the article.

 

The bottom line is that Google Chrome is at the top and increasing, FireFox is second and declining and Internet Explorer is last of the big three (on most sources).

 

Of course, Google Chrome had an extreme advantage in it early days of being promoted in the top right corner of the main Google Search page for a couple of years. Now that is a way to reach millions of users daily. The browser was also very good so that helped a lot.

Message 19 of 23
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Re: Paypal shipping question


@pocomocomputing wrote:

@mr.elmwood wrote:
I have been looking for how to make a Paypal shipping label. Cannot find it. Mind you, Paypal and ebay have a a Byzantine way of doing things.


If you want to make a PayPal shipping label for sending items that is not an eBay sale, you use the shipnow option. Hard to find in PayPal menus.

 

Here is a link to it.

 

https://www.paypal.com/ca/shipnow

 

I find that it easier to login to PayPal first and already be logged in before using the above link.


By the way, you get PayPal discounts if you use shipnow. 

 

Be careful because the default country will be Canada so the shipping options in the dropdown list will be for Canada. You will see Xpresspost, Expedited and Regular Parcel. 

 

If you want to ship to USA, change the country first and then you will see the USA shipping options (Xpresspost, Expedited, Small Packet, Light Packet, Tracked Packet).

 

Same for other countries. Change the country first to see what shipping options exist for that country.

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