Having experienced a experienced seller that got away with a fraud through intimate knowledge of the paypal dispute process and won, here are some after thoughts. Even after receipt of the fraudulent item, his timing was perfect in an appeal that paypal ruled in his favor through his lies, false address and knowledge of paypal procedures.
1. Item (smartphone) was bought through ebay (99.7 seller rating) and shipped subsequently.
2. Payment through paypal followed shortly, less than 24hrs.
3. Filed a paypal dispute when item was not received after 3 weeks.
4. Received a defective item same day as i filed the dispute.
5. Reported the item as defective the following day to paypal and changed the dispositon of the dispute accordingly.
6. Shipped the item to the address given by the seller which was not the same as the label return address. The fraudulent seller explained that he had 2 addresses. At this point, I was under the impression that this was still a business.
7. Dispute was ruled in my favor once I faxed in my Fedex shipping receipt.
8. Fedex returned the item to me, after failing to contact the seller, with whom i received his ph# and area code, which did not correspond to the given address.
9. After shipping the item again by UPS at additional cost, the seller called paypal who ruled in his favor just before the item was delivered to his door.
10. After calling paypal, they assured me that an appeal on my behalf would be launched.
11. After noticing that my paypal balance was negative, I called paypal to find that the ruling in favor of the seller could not be reversed and paypal had deducted the amount from my account again after i made a claim against them with my bank.
12. The result is they will put my account to collections, all for a fraud, a crook, and the many hours spent over the phone and time trying to contact the well informed fraudulent seller.
If you use paypal, take to heart that their interest lies soley in themselves not in your bank or your savings or your security. This is what paypal really is, bare bones, money is no object when the money is yours.
