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11-05-2003 03:05 PM
We're serious!!
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11-07-2003 10:30 AM
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=3635980091&category=21147
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11-07-2003 10:32 AM
Lord love a duck... King Arthur had an easier quest for the Holy Grail!
Bill
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11-07-2003 10:38 AM
I wonder if someone can explain to me why it is that Canadians always assume they don't get something because we are deemed insignificant by the world at large? No one considers Canadians lesser in this organization. And that certainly includes the Canadian team. 😄
The Canadian program just got off the ground in September after months and months of technical issues. We were just so excited to offer it we ran out the door while we were still getting ink to paper on some deals we want to offer you.
Honnestly, it is not that we don't want to send you mugs, it is rather that we have not got to that item on the list yet. We are trying really hard to get up to the speed of the US program right out of the gates but they have been around for about 3 years!!!
It is not because we don't love you guys - we are working really hard in many different directions to get you guys a fantastic Power Sellers program.
Best,
Moira
eBay Community
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11-07-2003 10:55 AM
The difference between us Canadians and the Americans is we bitsh and do nothing about it and they bitsh and get something for it.
Besides if we couldnt poke and have a little fun we would be as bland as people say we Canadians are.
The coffeee mug issue has provided us PSers with a avenue to have vent some frustrations and have a little fun after dealing with some of the nut cases we get as customers on a daily basis. There is really nothing serious intended.
I hope that once we receive our coffee mugs that eBay will give us some further opportunities to have some fun with.
You gotta admit, that envelope thing with the coffee was pretty darn funny, right?
Malcolm
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11-07-2003 11:03 AM
See, most of the PS'ers here see the US PS'ers with shirts, mugs, etc. and wonder aloud "Why not us?"
Plain and simple, if we as of equal value to eBay as a company, and we must be because we certainly don't pay any less in fees than our US counterparts, why did it require the establishment of a CDN PS program to recognize our import to the company?
Is there a concern about shipping a PS mug across international borders? Why doesn't .com ship up 30 cases of mugs fro redistribution? Is it really that big a deal to get mugs out to CDN PS'ers?
It's not that I can't live without a mug... it is the perception that we are not treated on an equal basis. And unfortunately, for most, perception is a reality.
Please reread what you wrote in post #22. To what extent would my customers be prepared to accept the rational that you are using. "Sorry Mr. Customer, I've had lots of technical issues so your shipment was delayed several weeks. I was just so excited about getting your item out the door that I didn't package it the way I would have liked but I will in the near future."
Moira, we have to deal with customer issues with the way we conduct our businesses all day long. It is nice to see someone from eBay come to the board and attempt to deal with eBay's customer issues for a change. :<)
Regards,
Bill
Bill
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11-07-2003 11:06 AM
Bill
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11-07-2003 11:11 AM
Bill, you are not second class. On the contrary, you are top class! I was just trying to point out the "Please pardon our appearance as we renovate" sign on our Canadian PowerSeller window. We are working on improvements and I will ask for your patience while we work on many different priorities.
Best,
Moira
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11-07-2003 11:12 AM
Moira
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11-07-2003 11:36 AM
Tape?... what tape? :>)
Bill
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11-08-2003 03:48 PM
I kinda feel like I'm chasing my tail here.
It would be kind if someone would post a direct link to the POWERSELLER section of eBayORama....
....pretty please??

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11-08-2003 11:34 PM
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11-09-2003 12:18 AM
Glenda
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11-09-2003 04:11 AM
Point well raised.
Moira,
We should not be 3 years behind the US. They have the PS program down pat in the US so it should be simple to implement it here. Though I do understand you & the team are working hard, and kudos to you.
Don
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11-09-2003 07:15 AM
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11-14-2003 05:39 PM
I think the problem is way beyond mugs (although I strongly agree that we deserve the same things as US Powersellers). I really appreciate that eBay has given us the shipping discounts from CanadaPost but for a seller as myself (bronze tier), a 7% discount is really insignificant for the method of which eBay now wants us to pay for shipping!!
All I am trying to say is that it seems that eBay does not care half as much about Canadian PS as they do US PS.
I would love to receive the mug as it would show me that eBay is not neglecting us has purposely made this new Canadian Powerseller Program so that we do not benefit the same way US PS do.
Warm Wishes,
Daniel
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11-14-2003 05:52 PM
I think you'll find that most of us would like the mug and some of the perks that the US PSers seem to get, but I for one, feel that this board with all of it's nice, friendly people (no backbiters!) makes coming here much more pleasant than the .com site. I still list on .com, I still check out the boards on .com (when I have time), and I haven't had to contact support so I don't have personal knowledge about the length of time or level of service. I do know I see a lot of complaints on .com too, so maybe that difference is only perceived?
If you check through some of the previous posts, you'll see that Moira is working on catching us up!
By the way, welcome to the Cdn board!
Glenda
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11-14-2003 06:19 PM
I do agree that the Cdn. board is a MUCH better place to discuss things. As for Moira, she seems to be doing an outstanding job! (Way to GO!!)
Without any disrespect to the work Moira is doing, I feel that two board managers that are looking after things for us is really too little. I would suggest that eBay devotes a few more people to the Canadian PowerSellers. Just last week I sent an e-mail to the Canadian PS team asking if I could purchase more of those Thank-You cards I rec'd in the Kit and my question went to the US PS suppot. They told me that Cdn. PS Support failed to reply to them about my request! (It had been 11 (!) days since my e-mail to them when I rec'd the reply.
All I'm trying to say is there is a definite need for improvement. Not to mention that the lack of thought, by making this switch so close to the holiday season!
Thanks again!
- souranial
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11-14-2003 09:17 PM
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11-17-2003 12:08 PM
Whoever gave me the name thanks.... and thanks to Paypal for sending.....what a great day!
Jeff
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11-17-2003 01:23 PM
How did you rate such attention?
I also emailed that guy a couple of weeks ago and havent heard or received anything.
Boy you must have some real pull somewhere.
Malcolm
