I may not speak for everyone, but I'm sure I speak for some in saying this. Although we dislike the new policy, we do appreciate you and Raphael taking the time to assist us in the process and answering our questions.
I was looking forward to the new promotion of 100k free Fixed Price listings, but just as quickly felt disappointed to find out the promotion was only for items listed in CAD dollar. This means the sellers that choose to migrate to ebay.com will not be able to benefit from the promotion. So if we want to take advantage of the promotion, we must list in CAD on eBay.ca.
Based on the feedback received so far, is there any possibility that the new policy will be brought back into the eBay head office drawing board? The focus group may be selected at random, but I think releasing the new policy to the public and the overall reception of the new change so far, it it being negative, is a better understanding of what we, the sellers, really want.
I understand the new policy is supposed to be beneficial to Canadian sellers in the future, but is it too much to ask to give us the option of choosing to sell in Canadian dollar or US dollar? Perhaps you can offer additional benefits and perks for selling in CAD, but taking out the option of selling in USD seems a bit cruel. Largely in part due to the fact that we have our own system setup already to the way we think works best for our store. Not to mention I will have to fix the item description for each listing to match the new currency, since there is no option to edit and replace item descriptions in bulk.
All of this is really frustrating as a seller. I took on eBay because it was the best selling tool out at the time. All the changes made over the year has made it harder to sell. I have never felt the need to speak up, but I really think this has gone too far. I hope our opinions in this discussion board really does make a difference and the eBay team will hear us out on the issue.
From Rodney's post earlier today I'm left with the impression (and this could just be from the brevity of his reply) that the focus group was not asked if they wanted this change, but rather what tools they might need to facilitate a change and any additional considerations. His additional postings indicate the change has an awful to do with internal politics and a lack of support from Ebay corporate in getting features implemented for ebay.ca due to the unique situation of a duel currency, which I imagine must be incredibly frustrating for the Canadian team given that technically speaking it is not difficult to address that in code.
Eliminating the duel currency allows them to move the Canadian platform forward so it isn't so out of sync. I'm sure the decision is also driven by more data than they have revealed publicly, data which is hard to draw any real conclusions from other than categories that are more likely to have price parity with the US are more likely to sell when priced in CAD, at least while the loonie is in the outhouse.
I'm also glad they've stuck around to answer questions, especially when you have a lot of unhappy folks. It must be difficult being stuck between an angry customer base and the people at corporate, who don't seem to have been tremendously helpful with their Canadian division. Again just my impression, knowing what politics are like when you are trying to make a business case for Canadian specific features, workarounds, etc.
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