Jeff, it depends on what you sell...
I do use AuctionWorks for another of my selling ID's. It's fine but it does not "build business" as they like to suggest. The templates are too confining and you really wind up looking like everyone else that uses it. I prefer to build my own templates (as simplistic as they are).
The AuctionWorks StoreFront is reasonably good but gets very low traffic. Buyers prefer to shop within the eBay stores if they are interested in combining items. About 40% of my buyers for that other ID use the AuctionWorks "ClickOut" link provided but few make additional purchases despite the cross merchandising.
In the business you are in you understand what a good POP merchandiser can do for you if you are offering items that a buyer will spontaneously purchase (golf balls, gloves, towels, etc.). That's why you don't see many POP displays for major expenditure items or for very focused products (those with a very targeted buyer or limited appeal).
I really just use AuctionWorks for products that sell over and over with unlimited inventory ('cause I make 'em myself). It also provides me with a 100 mb of image storage and automated emails and feedback.
I would only recommend auction management services to sellers that are offering the same items over and over again with no variance in appearance or condition.
As for sell-through percentages, again, it really depends on what you sell. Some sellers offering vintage audio routinely hit 90%+. With my hodge-podge of products I average about 25%. It will really depend on your products and the mix, price point, degree of competition, new or used, shipping costs, payment options and the tides. :>)
Bill
Bill
