The seller gave me the OK to cancel one item. Could you please let me know what to do the next?

[ca.j913]

The seller emailed me and gave me the OK to cancel one item. Could you please let me know what to do the next?

[bestchoicebrand]

1. Go to My eBay. You may be asked to sign in.

2. Click Sold.

3. Next to your listing, select Resolve a problem from the pull-down menu.

   The Resolution Center – "Resolve a problem" form appears.

4. Select "I sold an item and want to cancel the transaction" and click Continue.

5. Sign in to your account. The "Cancel a transaction" form appears.

   • If you get to the Resolution Center from your item listing, your item number is already filled in.

   • If you get there another way, enter your item number and click Continue.

6. Under "Give the buyer a reason for wanting to cancel this transaction", indicate your reason for canceling and click Continue.

[nubian_treasures]

The seller has to send you a transaction cancellation link. When they do, you select that you agree to the cancellation.

[ca.j913]

Thanks a lot.