What do I do about this buyer's request?

I have a new buyer from Singapore who contacted me to send my PayPal email address so she could pay by PayPal. I contacted her and told her to click on the Pay Now button and it would take her there.
Now I received the message below:

I'm still facing a problem paying through ebay. There isn't a payment method
for Paypal, only cashier's order and personal cheque. Please do send me your
Paypal email address for me to proceed with the necessary payment. Thanks.

How do I handle this one? I have never run into this before.
Message 1 of 8
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7 REPLIES 7

What do I do about this buyer's request?

katiusciav
Community Member
isn't your paypal email addy the same as your own email addy? mine is anyways...and why would having your paypal address help her anymore?
Kat
Message 2 of 8
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What do I do about this buyer's request?

3jcc14
Community Member
Hi, can you do a 'create a money request' transaction through Paypal and send her an invoice through Paypal directly?
Message 3 of 8
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What do I do about this buyer's request?

whoscloset
Community Member
Give her your PayPal email address! What's the problem?

Monique

Message 4 of 8
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What do I do about this buyer's request?

Right, she can only use the 'send funds' Paypal feature if she has an email address to send it to.

Often the eBay invoice is screwed up (no surprise there) - sometimes the sellers address is missing, sometimes the Paypal button is not there.

Ann
Message 5 of 8
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What do I do about this buyer's request?

Sorry, but I don't have a clue what my Paypal email address is and I didn't know that I would even need one. I was under the naive assumption that Paypal was always available to buyers at the click of a button. I just checked and she has sent funds and they are in my Paypal account. I have just never run into this before and remember, I only started selling on eBay at the end of December. I am the first to admit that I have a lot to learn. Thanks for your help.
Judy
Message 6 of 8
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What do I do about this buyer's request?

It's your Paypal login ID.
Message 7 of 8
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What do I do about this buyer's request?

Yea, I finally figured that out. I have sent funds that way before but just hadn't got my head around it because I had expected everyone to have easy access to Paypal when buying on eBay. Thanks!
Message 8 of 8
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