11-18-2015 09:15 AM
11-18-2015 09:17 AM
I really miss the "good old days" when eBay assured sellers it would not introduce changes or new policies or programs during the busy Christmas selling season (October - December).
What do you say Raphael?
11-18-2015 09:22 AM - edited 11-18-2015 09:23 AM
@pierrelebel wrote:http://www.ecommercebytes.com/cab/abn/y15/m11/i17/s01
This is a definite indication that Ebay is in dire finacial trouble. This sort of "Warranty" scam has been run by so many companies in the past as a way to generate boatloads of cash in a hurry with absolutely no intent on ever honoring any of the sold extended warranties. At one point in Canadian retail history, the problem was so bad that the govt had to step in and pass legislation requiring all extended service contracts to be underwritten by licensed insurance companies the cost of doing which completely hamstrings the scam as the profit left after paying for the underwriting is small enough that the extended service contracts are then not a profitable venture at all.
Aftre the legislation came into effect you could be relatively assured that any extended service contracts were being offered more a s a service than as a nefarious cash grab opportunity.
I have no idea what the laws regarding this are in the USA but given how often state laws vary I can see that there is probably plenty of opportunity left in the US to run this scam.
The fact that sellers were not notified at all just adds to the premise that this is a scam on Ebay's part. Why else do it so underhandedly?
thD
11-18-2015 10:25 AM - edited 11-18-2015 10:29 AM
Yes, eBay with its fingers in everybody's business again. This high-handed "management without consent" is particularly concerning:
"Sellers have no responsibility for claims, she was told, but they are unable to remove the offer from their listings."
I agree with 'treasurehunter' that this is yet another signal that eBay is looking for cash wherever it can be found. Most such retail warranties have so many conditions and exclusions that the actual coverage is laughable. Besides, most retail goods come with a manufacturer's warranty that is free, if slightly insufficient.
People will buy an item thinking they can make a claim no matter what, and eBay will be making additional money off our customers.
This is one instance where I'm glad I'm not selling new commercially produced goods.
11-18-2015 12:49 PM - edited 11-18-2015 12:51 PM
The warranties are most likely provided by a specific group, not eBay.
This group has permission from eBay to do this.
it is most likely by association, by permission, and not some directly administered by eBay.
It is unfortunate that eBay has done this ... that is adding the warranty statement.....without permission from the seller.
eBay states in each listing that ........
Seller assumes all responsibility for this listing
11-18-2015 02:23 PM
I read the article. It will be a great deal for a buyer to get an extended warranty on their fake $49.99 Rolex watch that breaks in 3 months, lol.
11-18-2015 03:46 PM
Where is the "UNLIKE" button when I needed it?
11-18-2015 03:50 PM
Why are we surprised?
11-18-2015 03:58 PM
How is this any different than them adding the square trade logo to seller's listings?
11-18-2015 05:46 PM
@rose-dee wrote:Yes, eBay with its fingers in everybody's business again. This high-handed "management without consent" is particularly concerning:
"Sellers have no responsibility for claims, she was told, but they are unable to remove the offer from their listings."
I agree with 'treasurehunter' that this is yet another signal that eBay is looking for cash wherever it can be found. Most such retail warranties have so many conditions and exclusions that the actual coverage is laughable. Besides, most retail goods come with a manufacturer's warranty that is free, if slightly insufficient.
People will buy an item thinking they can make a claim no matter what, and eBay will be making additional money off our customers.
This is one instance where I'm glad I'm not selling new commercially produced goods.
The coverages are hilarious.
"Re-stringing" your pearl necklace in the event it breaks? Oh man, that's too funny. It reminds me of when, as a young man, I got a job at Majestic Electronics (dunno how many of you will remember Majestic but they were the first "Superstores" in Canada) as a salesman and the company started pushing these extended warranties telling us to tell customers that it covered bringing your vcr in for cleaning. Of course it didn't and they even went so far as to take peoples' vcrs that came in looking for a cleaning and set them on a shelf in the back with a dated ticket on them and when 14 days had gone by the customer was called and told his vcr was ready for pick-up after being cleaned and checked out.
Majestic made literally millions off of those junk warranties before the govt caught up with them.
Hmmmm maybe that deferred tax debt is finally catching up with Ebay!
thD