have not received an official notice that my item has been shipped.

[patken123]

I bought a few led lights from different sellers from China,all except one has already sent me an official ebay/paypal purchase update indicating that my item has been shipped,I sent a message  via ebay to the one that has not sent me one asking him when will he send my items his last reply was that he will send them Today Feb 20,but has not yet sent the official purchase update "your item has been shipped".

In his listing it does say items will be shipped within 2 days,do you think it is important that I keep pressing him to send this notice ?

I only want to have the shipped date on the record so if I don't receive my package on 43rd day I could file a claim for item not received. 

[afantiques]

What box they tick does not matter. You claim time is 30 days from latest estimated delivery on the listing.

[pocomocomputing]

---

@afantiques wrote:

What box they tick does not matter. You claim time is 30 days from latest estimated delivery on the listing.

---

I believe this does not apply to items purchased on eBay.ca. It is still 45 days from the date paid. This was discussed in a recent weekly session on eBay.ca with eBay blues (pinks sounds better).

http://community.ebay.ca/t5/Weekly-Board-Hour-Session/February-5th-2014-Weekly-Board-Hour/m-p/198883...

post 7 by Raphael from eBay.ca states this.

The difference is that eBay.com has eBay Money Back Guarantee while eBay.ca still uses PayPal Buyer Protection.

[afantiques]

Fair enough, I'll remember that.

[patken123]

Thank you both,what I would really need to know is ,do  all sellers need to send this purchase update notice once the item is shipped?it has been in my experience to receive this notice but I'm not sure if I got one every time I bought something.

If they must send one ,then I have not received mine yet and to be honest I don't think the seller is trying to scam me out of $8 and risk a negative feedback ,

[afantiques]

Sellers do not have to do anything apart from ship the item in a prompt and effective manner.

All  else is optional.

[pocomocomputing]

Sellers do not need to send the notice and a volume seller may forget the occasional one since it is is usually automatic. The eBay system may fail occasionally to update the send status.

However, as a buyer, you need to be vigilant and not let your Buyer Protection fail. At day 42 or 43, make a claim and protect yourself.

Be careful with seller promises to reship the item or to wait longer. There have been several topics here where sellers (mainly from China) promise to reship and do not and you PayPal Buyer protection lapses past the 45 day deadline. Nor close the case if you do not have the item or the refund.

It may be a deliberate seller scam, it may be issues with the post office or with customs. You do not care who, what or how. No item received, file a claim within the PayPal protection time period. If the item finally arrives repay the seller.

[patken123]

Thank you all for your comments,as always I will give him the benefit of the doubt ,I have never had any problem with HK/Chinese sellers.