hello, I want to know how I can send a negative feedback to a buyer and abuse me and sent a negative feedback for no reason and now I can not send my feedback, ebay tells me to wait, thanks.
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01-26-2013 10:04 PM
hello, I want to know how I can send a negative feedback to a buyer and abuse me and sent a negative feedback for no reason and now I can not send my feedback, ebay tells me to wait, thanks.
Re:hello, I want to know how I can send a negative feedback to a buyer and abuse me and sent a negative feedback for no reason and now I can not send my feedback, ebay tells me to wait, thanks.
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01-26-2013 11:23 PM
Sellers have not been allowed to leave negative or neutral feedback for some years.
You can leave a Response to any feedback, from a customer or your own. The most effective Responses, like the most effective feedback, are calm and factual.
(Also properly spelled. )
Remember that your future customers will read your Responses as well as the original feedback and form an opinion of your customer service from there.
Re:hello, I want to know how I can send a negative feedback to a buyer and abuse me and sent a negative feedback for no reason and now I can not send my feedback, ebay tells me to wait, thanks.
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01-28-2013 07:41 PM
You need to work on why you got negative feedback and low stars.
The one from December. Did you ask for additional shipping than what was stated in the listing? You're not allowed to do that.
Can you use Paypal shipping labels in Canada? If so, you may want to use them. You can print the label without showing the amount of shipping you paid which may help your shipping stars.
The feedback you left for the two buyers who left negs makes no sense. Feedback is not mandatory so you should not have left any for those two.
