international priority shipping is terrible
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10-22-2016 10:59 AM
international priority shipping is terrible
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10-22-2016 02:39 PM
It sounds like this was a GSP item and if so the you do not owe another $50. Where are you seeing that?
If you are getting emails about delivery attempts then see if there is a contact number anywhere in the email where you can phone who the carrier is(most likely Canada Post unless it was a big heavy item then they might use CanPar). You can also try calling Pitney-Bowes who is responsible for the GSP.
Remember if you do not receive your item you have 30 days after the LAST estimated delivery date to file a claim for a not receive item. Use the RESOLUTION CENTER link at the bottom of this page and say in your claim that it was a GSP item.
international priority shipping is terrible
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10-22-2016 02:59 PM - edited 10-22-2016 03:03 PM
If you really do still owe $50 on the item, it could be because the seller screwed up and sent the item directly to you instead of through the Global Shipping Center to be forwarded to you.
If it really was sent by "International Priority" through the Global Shipping Program, keep in mind that there's three stages to delivery.
1. Delivery from the seller to the Global Shipping Center
2. Delivery from the Global Shipping Center to a receiving hub in Canada
3. Delivery from the Canadian hub to the buyer.
Any one of these can be considered a "final destination" for the item as there's at least three different shippers involved here. Unless the tracking information you've received is really clear about the fact that delivery was attempted at the location you specified for delivery, it may well be that this "delivery" refers to one of the other two stages. How long has it been since the item was shipped out by the seller?
