purchased an item May 26, still not delivered, still no shipping notice, seller will not return my emails, too late to open paypal case?

Is there any hope here or has this leathergoods store just happily taken my money and I'm left to lick my wounds? I'm CHOKED

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purchased an item May 26, still not delivered, still no shipping notice, seller will not return my emails, too late to open paypal case?

Did you use a credit card for payment?  If so, you can try for a chargeback by calling the 1-800 number on the back of the card.  Have all the transaction details (dates, amounts, item number and so on) on hand when you do.  There are deadlines for that too, so call now if it is a possibility.

If you did not use a credit card, then you are past the 45 day limit to file a paypal claim.  In future, file no later than day 43, - and never let a seller sweet-talk you past that date.  They're good at it, - delaying people past day 45 and even day 60.  You only have 60 days in which to leave feedback.

Have a look at this link from ebay, - it's plain and uncluttered, - telling about what to do when an item does not arrive or is not as described:

http://pages.ebay.ca/help/buy/item-not-received.html

I hope you did not lose a lot of money.  Almost everyone has this happen to them when they're new, - some sellers will take advantage of that newness, confident that you do not know the system well enough to file the claim by day 43 no matter what.  It's a common tale around here.

Deepest sympathy. 😞

 

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purchased an item May 26, still not delivered, still no shipping notice, seller will not return my emails, too late to open paypal case?

If you didn't use a credit card to fund your PayPal payment, there is ,unfortunately,no way for you to get a refund for this transaction. Next time,open an item not received dispute no later than day 43, no matter what the seller may be telling you.
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