"We refunded you for case #5125276571"

racheyan38
Community Member

Hi, there,

 

I just received the seller's refund total US$60. According to eBay's message, the money was put into my paypal account on January 19, 2017. So I should have a positive balance of US$60. But I don't see it in my account. Could you please help?

 

Thanks.

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"We refunded you for case #5125276571"

Did you fund your payment with a credit card? The refund would go back to the card.... but here are shots from the paypal help desk:

 https://www.paypal.com/ca/selfhelp/article/how-can-i-view-the-status-of-my-refund-faq1212?app=search...

 

refunds2.PNG

refunds.PNG

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"We refunded you for case #5125276571"

sorry the screen shots came out really small Woman Embarassed

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