sellers paypal account is restricted so I can't pay for my item, resulting in unpaid item claim

[lkiteley]

After repeated attempts to pay for my auction item, and four separate emails to the seller, and a phone call to ebay, where they assured me they wouldn't accept an unpaid item claim as it is obvious I've been trying to pay for my item, the seller has in fact opened the unpaid item claim, still hasn't responded to my emails, I still can't pay (tried again tonight, same restriction error code 11068). ebay said they would send the selller a courtesy email, advising them they had an issue with their paypal account, nothing is working. What can I do. Call ebay back yet again? They were so unhelpful the first time I called, but I'm simply at a loss as to how to go about paying for the item and getting this claim off my otherwise perfectly clean account

[kalvin@ebay.com]

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@lkiteley wrote:
After repeated attempts to pay for my auction item, and four separate emails to the seller, and a phone call to ebay, where they assured me they wouldn't accept an unpaid item claim as it is obvious I've been trying to pay for my item, the seller has in fact opened the unpaid item claim, still hasn't responded to my emails, I still can't pay (tried again tonight, same restriction error code 11068). ebay said they would send the selller a courtesy email, advising them they had an issue with their paypal account, nothing is working. What can I do. Call ebay back yet again? They were so unhelpful the first time I called, but I'm simply at a loss as to how to go about paying for the item and getting this claim off my otherwise perfectly clean account

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Hi lkiteley,

Please send me an email so I can have Customer Support take a second look at this & offer better advice this time around.

Thanks,