http://resolutioncenter.ebay.ca/
Act immediately.
If the seller cannot prove that you have received the item, he will be required to refund you. If he doesn't , Paypal will and go after him for their money. He will not like what that entails.
Normally it takes about 7 -10 for an item to arrive from Europe.
It takes about 10-20 days for arrival from North America.
It takes about 20-30 days from Asia.
But that doesn't include the busy holiday period. It is common wisdom to order before November 15 for arrival before Christmas. Or even November first.