when i want to check out with sinning in paypal, it shows a message that my card should be changed. Is it possible somebody hakes my account

foroozansavoji2012
Community Member

Hi,

I have a problem with checking out process at ebay. During two days I tried to buy a case for my cellphone, but when I want to pay money by credit card, I've been given different warning same as, unknown address, unable to continue with this card,.....

I am woried about my credit cards security because I gave the cards number many times and I did'nt succeed to purchase. could you please help me to solve this problem. I had purchased online from ithrough before very easily and I a'm sure my credit cards don't have any problem.

Thanks

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Re: when i want to check out with sinning in paypal, it shows a message that my card should be changed. Is it possible somebody hakes my account

leb17
Community Member

Hi...

Log into your PP (PayPal) account and double check that your CC (Credit Card) and all the information is correct and not expired.

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Re: when i want to check out with sinning in paypal, it shows a message that my card should be changed. Is it possible somebody hakes my account

If your credit card is indeed expired, you will have to get a new credit card with a didfferent account number and add it to your PayPal account. Once a credit card is blocked byaypal for any reason, it can never be reused.
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