06-11-2013 11:02 AM
I made a purchase that came to $133 and theimport fees were $72 CAD. The order was cancelled and the seller refunded the 133. The import fees have not been refunded. No one from eBay to Paypal will tell me why or how I can get this reversed. HELP
06-12-2013 08:27 PM
The import fees were not paid to eBay or to the seller.
The service/ customs brokerage fee went to the shipping company/ postal system.
The sales tax went to the Canadian and provincial governments.
The duty ,if any, went to the federal government.
You can get the tax and duty refunded by calling the phone number on the back of the invoice you received when you paid those amounts and showing that the item was returned to the exporter.
The shipper did his job by processing the parcel through customs. You won't get that back.
06-25-2013 06:21 AM
04-16-2015 04:37 PM