why cant a seller give neg.feedback to a guy who buys but don't pay for item or respond to emails

same as subject

Message 1 of 20
latest reply
19 REPLIES 19

Re: why cant a seller give neg.feedback to a guy who buys but don't pay for item or respond to email

The buyer is always right,darn shame i feel your pain as a seller,its unfair unethical and not right but it is the ebay law,but it is the way ebay makes sellers think the bider is good only to find out after the auction that you have a non payer ,scam artist and bad fb to the seller,amazing how that works .an honest seller of the highest calibre can be reduced to nothing after you have a few of these artists claiming item not as ordered or not arrived at all,after all a sellerer means nothing a dime a dozen,the buyer on the other hand is the backbone of the outfit lmao go figure

Message 2 of 20
latest reply

Re: why cant a seller give neg.feedback to a guy who buys but don't pay for item or respond to email


@backdraft51 wrote:

same as subject


Because back in the day when sellers could use negative feedback on buyers the system was abused by some sellers.

 

Sellers were leaving "revenge" style negative feedbacks, eBay caught on to what was happening and therefore changed the system.

 

Simple solution, open Unpaid Item Case against buyers and stop letting them get away with the non-pay.

 

Too many sellers don't use the unpaid system, the non-payers don't get strikes and there the system is always filled with buyers who don't pay because too many sellers don't act.

Message 3 of 20
latest reply

Re: why cant a seller give neg.feedback to a guy who buys but don't pay for item or respond to email

Because it does no good.

Who do you think reads feedback?

 

Most sellers don't ever look at the bidders' feedback.

Fixed Price sellers don't know their buyers until they have bid.

Neither do Auction sellers who use BIN.

Neither do Auction sellers whose bidders snipe at the last micro-second.

 

The only ones who are likely to see the negatives left by a seller are future buyers. who are deciding whether or not to patronize the seller.

 

Instead an angry seller can use the Unpaid Item Dispute mechanism (in the Resolution Centre at the bottom of this page).

The seller gets her fees back. The deadbeat gets a Strike which makes it harder to bid on eBay in future.

The seller cannot get negative feedback from the deadbeat.

The seller can relist and find a real buyer.

 

Meanwhile, go to your Seller Preferences and Block bidders with Strikes for Unpaid Items. Nip the problem in the bud.

Message 4 of 20
latest reply

Re: why cant a seller give neg.feedback to a guy who buys but don't pay for item or respond to email


@backdraft51 wrote:
why cant a seller give neg.feedback to a guy who buys but don't pay for item or respond to email

 

Open an Unpaid Item Case -- much more effective than negative feedback would be.

 

If the buyer pays -- then your sale goes through.

 

If the buyer does not -- your eBay final value fees are refunded and the buyer gets a STRIKE.

 

When listing you can block any seller who has 2 unpaid strikes in the last 12 months from buying or bidding.

 

-.-

 

Details: http://pages.ebay.ca/help/sell/unpaid-items.html

 

-.-

 

 

 

Message 5 of 20
latest reply

Re: why cant a seller give neg.feedback to a guy who buys but don't pay for item or respond to email

As others have stated, it is far more effective to turn on your unpaid item assistant (you can always whitelist regular buyers you give more time to) and let it self manage. The non-paying buyer will take a strike, won't be able to leave feedback and effecetively you've sent a warning to other sellers, which is the main goal anyways. Most regular sellers will be blocking buyers with a set number of strikes, so this is far more effective.

 

Then again I could mention how buyers can use the guest checkout to completely get around this, but then I would be acting as the proverbial party pooper.

Message 6 of 20
latest reply

Re: why cant a seller give neg.feedback to a guy who buys but don't pay for item or respond to email

I recently had a buyer that was buying fair bit of stuff from me and suddenly was having "money issues". It's always funny how when you look at the feedback page for your buyer and new transactions pop-up with positive feedback for big $$ transactions while yours went unpaid.

The morale of the story: I have unpaid item set to open cases, so it opened a case for all 10 or more of the items they didn't pay for. When that was done, all items were re-listed. Suddenly he starts submitting offers but using a different eBay username (it's close enough I can tell plus his English wasn't the best, so it was a give away) because my listings all block buyers who have too many strikes. So I simply ignored him and he went away.

The one thing that always annoyed me is he would always send a message regarding something he bid on by asking a question on an item he didn't buy, which would always give that item that red "Unanswered question" flag.
Message 7 of 20
latest reply

Re: why cant a seller give neg.feedback to a guy who buys but don't pay for item or respond to email

Ebay has decided that the buyers are more important than sellers, even though you will never get Ebay to admit that! Have you not noticed that everything on Ebay caters to Buyers. I guess to Ebay, sellers are a dime a dozen.

Message 8 of 20
latest reply

Re: why cant a seller give neg.feedback to a guy who buys but don't pay for item or respond to email

I guess that means that all or at least most sites think buyers are more important since I'm not aware of sites that allow negative feedback for buyers.

 

 

Message 9 of 20
latest reply

Re: why cant a seller give neg.feedback to a guy who buys but don't pay for item or respond to email

So I simply ignored him and he went away.

 

Remember to add him to your personal Blocked Bidder List -- and add that you don't want any communication from people on that list.

You can Block bidders on the Site Map under Manage Bidders.

Message 10 of 20
latest reply

Re: why cant a seller give neg.feedback to a guy who buys but don't pay for item or respond to email

Negative feedback, from a seller, is purely revenge motivated: "I am going to get you!".

 

If you want to leave negs, you are not a professional seller.

.
.
.
Photobucket
Message 11 of 20
latest reply

Re: why cant a seller give neg.feedback to a guy who buys but don't pay for item or respond to email


@mr.elmwood wrote:

Negative feedback, from a seller, is purely revenge motivated: "I am going to get you!".

 

If you want to leave negs, you are not a professional seller.


No, it would not be revenge for all sellers. It would serve as a warning to other sellers that this buyer is trouble and a does not pay.

 

Still a feedback system for buyers would not work for so many other reasons. While it might clean up eBay of some bad buyers, the good buyers who would get mistakenly or falsely accused would leave and never come back.

 

But to state that it is "purely revenge motivated" by sellers is not correct.

Message 12 of 20
latest reply

Re: why cant a seller give neg.feedback to a guy who buys but don't pay for item or respond to email

But it doesn't do that.

 

This was posted above and bears repeating again and again.

 

Because it does no good.

Who do you think reads feedback?

 

Most sellers don't ever look at the bidders' feedback.

Fixed Price sellers don't know their buyers until they have bid.

Neither do Auction sellers who use BIN.

Neither do Auction sellers whose bidders snipe at the last micro-second.

 

The only ones who are likely to see the negatives left by a seller are future buyers. who are deciding whether or not to patronize the seller.

 

Instead an angry seller can use the Unpaid Item Dispute mechanism (in the Resolution Centre at the bottom of this page).

The seller gets her fees back. The deadbeat gets a Strike which makes it harder to bid on eBay in future.

The seller cannot get negative feedback from the deadbeat.

The seller can relist and find a real buyer.

 

Meanwhile, go to your Seller Preferences and Block bidders with Strikes for Unpaid Items. Nip the problem in the bud.

Message 13 of 20
latest reply

Re: why cant a seller give neg.feedback to a guy who buys but don't pay for item or respond to email


@pocomocomputing wrote:

@mr.elmwood wrote:

Negative feedback, from a seller, is purely revenge motivated: "I am going to get you!".

 

If you want to leave negs, you are not a professional seller.


No, it would not be revenge for all sellers. It would serve as a warning to other sellers that this buyer is trouble and a does not pay.

 

Still a feedback system for buyers would not work for so many other reasons. While it might clean up eBay of some bad buyers, the good buyers who would get mistakenly or falsely accused would leave and never come back.

 

But to state that it is "purely revenge motivated" by sellers is not correct.


Absolutely wrong-o. Vast majority of listings are BIN. How do I get warned AFTER the sale? Of what purpose is that?

.
.
.
Photobucket
Message 14 of 20
latest reply

Re: why cant a seller give neg.feedback to a guy who buys but don't pay for item or respond to email

I agree it would not be in the best interest to allow sellers to give negative feedback to buyers. That being said, there are buyers out there that most definitely should be able to receive some form of communication or warning . 

 

Recently I had a buyer returned a cheap t shirt, other than the item I sold him. Ebay did nothing about it. We should be allowed to leave a truthful feedback in cases like this.

 

As A seller I want to know who you just sold your item to. . All my lists are BIN. I still at times check to see who I sold it to. Already sold or not, if I feel wrong about the buyer, I will try to get out of the sale. Rarely happens.

 

All to often we come across some arrogant buyer that wants to cause problems, and all to often Ebay does little to nothing to help us. And so the world turnsRobot Frustrated 

Message 15 of 20
latest reply

Re: why cant a seller give neg.feedback to a guy who buys but don't pay for item or respond to email


@mr.elmwood wrote:

@pocomocomputing wrote:

@mr.elmwood wrote:

Negative feedback, from a seller, is purely revenge motivated: "I am going to get you!".

 

If you want to leave negs, you are not a professional seller.


No, it would not be revenge for all sellers. It would serve as a warning to other sellers that this buyer is trouble and a does not pay.

 

Still a feedback system for buyers would not work for so many other reasons. While it might clean up eBay of some bad buyers, the good buyers who would get mistakenly or falsely accused would leave and never come back.

 

But to state that it is "purely revenge motivated" by sellers is not correct.


Absolutely wrong-o. Vast majority of listings are BIN. How do I get warned AFTER the sale? Of what purpose is that?


I somehow lost my comment that it would only help with auctions where a seller could see who was bidding when I posted.

 

I will still stand by my comment that it would not be "purely revenge motivated".

 

Message 16 of 20
latest reply

Re: why cant a seller give neg.feedback to a guy who buys but don't pay for item or respond to email

I would like to have buyers' names back on sellers' feedback as well.

Seller security, outing shill bidders, and publicizing  rude and nutsy buyers are three good reasons.

 

 

Message 17 of 20
latest reply

Re: why cant a seller give neg.feedback to a guy who buys but don't pay for item or respond to email

Ok if buyer is forced to pay by eBay can the buyer then buy it and leave negative. for revenge
Message 18 of 20
latest reply

Re: why cant a seller give neg.feedback to a guy who buys but don't pay for item or respond to email


@backdraft51 wrote:
Ok if buyer is forced to pay by eBay can the buyer then buy it and leave negative. for revenge

Noone can force the buyer to pay but if they do decide to pay, yes they can leave feedback.

Message 19 of 20
latest reply

Re: why cant a seller give neg.feedback to a guy who buys but don't pay for item or respond to email


@pocomocomputing wrote:

@mr.elmwood wrote:

Negative feedback, from a seller, is purely revenge motivated: "I am going to get you!".

 

If you want to leave negs, you are not a professional seller.


No, it would not be revenge for all sellers. It would serve as a warning to other sellers that this buyer is trouble and a does not pay.


I would agree with pocomocomputing on this.

RECENTLY a fellow ebay seller told me that he sold a $20 bank note to a guy that paid with a stolen credit card. Ebay refused to stand behind the seller because he shipped it regular post with no tracking. Other sellers were getting ripped off by the same guy. The seller was able to read all of the immensely POSITIVE feedback they left for the buyer. Once the seller got together with the other sellers Ebay covered the loss.

Message 20 of 20
latest reply