and i know that you (and other newbies) think that is pretty harsh... but to be honest, how long do you want to whine about this???
those of us who learned pre-eBay that courier deliveries would incur a brokerage charge have tried and tried to tell all of you that are now having this experience for the first time that it is normal - maybe you don't LIKE that it is normal - but does it do anybody any good to nag constantly on the forums about it?
there IS a thread for newbies to learn this PRIOR to buying - it'd be nice if the PINKS would tack it up at the top of the forums - but to date, this has not happened
those of us who learned pre-eBay that courier deliveries would incur a brokerage charge have tried and tried to tell all of you that are now having this experience for the first time that it is normal - maybe you don't LIKE that it is normal - but does it do anybody any good to nag constantly on the forums about it?
there IS a thread for newbies to learn this PRIOR to buying - it'd be nice if the PINKS would tack it up at the top of the forums - but to date, this has not happened
it is what it is, and that's what it is
comparing UPS to walmart is like comparing them to the post office
there IS no comparison to be made, beyond the base fact *they deliver stuff*
it's unfortunate that this happens
it's unfortunate that this goes on
but ya know what?
it's ALSO unfortunate that people choose to be oblivious, and put 100% faith and trust into complete strangers to look after them
*old sayings* are sayings for a reason
caveat emptor being amongst the older ones
it's a dog eat dog world
reality is a harsh mistress
let's be careful out there
look both ways before crossing the street
don't eat yellow snow
well you get the idea ...
what it is, is this - buying stuff from OUTSIDE Canada makes you an importer, and most people for whatever reason do not realize this.
Coupled with that is the lack of knowledge about importing things, what's involved, paperwork, shipping, methods of shipping, and several hundred other things
Someone elses lack of knowledge is not my fault, or ebays fault, or paypals, ups's, or the exterior minister of foreign weights and measurements(Imperial division) for the lower Baie D'urfe region.
The lack of knowledge, research, homework, just basic looking into it, and finding out about it, BEFORE doing it, is no ones fault but the buyer
**zapped once myself, never again since. I, like a lot of Canadians, learned the hard way. The key part is to learn from it, and take steps to not allow it again.
On the bright side? at LEAST we have the option to self-broker! it's not much for some, but it IS something.
personally, just a thought, my opinion, whatever-
it WOULD be easy enough for ebay to set up a re-direct for newbies page, even something very simple like a sw installers' eula(scroll to bottom w/o reading, click next)
*technically* you ARE supposed to read all that blather, but I don't lol 😉
What I'm getting @ is - set up a page or 4 like that, main pertinent points to ponder, read/scroll, click OK means you say you know it, and only after newbies click that OK button signifying they *know* the basics would they be allowed to continue
comparing UPS to walmart is like comparing them to the post office
there IS no comparison to be made, beyond the base fact *they deliver stuff*
it's unfortunate that this happens
it's unfortunate that this goes on
but ya know what?
it's ALSO unfortunate that people choose to be oblivious, and put 100% faith and trust into complete strangers to look after them
*old sayings* are sayings for a reason
caveat emptor being amongst the older ones
it's a dog eat dog world
reality is a harsh mistress
let's be careful out there
look both ways before crossing the street
don't eat yellow snow
well you get the idea ...
what it is, is this - buying stuff from OUTSIDE Canada makes you an importer, and most people for whatever reason do not realize this.
Coupled with that is the lack of knowledge about importing things, what's involved, paperwork, shipping, methods of shipping, and several hundred other things
Someone elses lack of knowledge is not my fault, or ebays fault, or paypals, ups's, or the exterior minister of foreign weights and measurements(Imperial division) for the lower Baie D'urfe region.
The lack of knowledge, research, homework, just basic looking into it, and finding out about it, BEFORE doing it, is no ones fault but the buyer
**zapped once myself, never again since. I, like a lot of Canadians, learned the hard way. The key part is to learn from it, and take steps to not allow it again.
On the bright side? at LEAST we have the option to self-broker! it's not much for some, but it IS something.
personally, just a thought, my opinion, whatever-
it WOULD be easy enough for ebay to set up a re-direct for newbies page, even something very simple like a sw installers' eula(scroll to bottom w/o reading, click next)
*technically* you ARE supposed to read all that blather, but I don't lol 😉
What I'm getting @ is - set up a page or 4 like that, main pertinent points to ponder, read/scroll, click OK means you say you know it, and only after newbies click that OK button signifying they *know* the basics would they be allowed to continue
C: C:\spot C:\spot\run
run spot_run
You're screwed! Sorry to be so blunt but you don't mess with them and if your number of $15,000 is correct, I stand by my first statement. Pay up or they will come after you and you will lose.
Questions. You need to clarify something regarding the terms you're using; returns & repair under warranty. The only way that would apply is if the person bought the item from you, had a problem with it and returned it to you for warranty repair and your shipment back to them is a return for repair under warranty. If it's anything else, it is not a true return for repair under warranty.
If you're buying items that are store returns or items that have been repaired and bought by you and then you're selling them to another person altogether, you classifying the shipment as return/repair under warranty is false and liable to get you in trouble with Fedex, Canada Customs and US Customs. I would also suspect it has something to do with why your claim was rejected.
Are you just looking for terminology to not have your customers pay taxes and brokerage costs on shipments? If so, that'll get you in a world of trouble that I'm pretty sure you don't want. Especially when you're talking large sums of money. You will attract the attention of Canada & US Customs very quickly.
When you find doing what's right hard to do - you've got a problem.
Questions. You need to clarify something regarding the terms you're using; returns & repair under warranty. The only way that would apply is if the person bought the item from you, had a problem with it and returned it to you for warranty repair and your shipment back to them is a return for repair under warranty. If it's anything else, it is not a true return for repair under warranty.
If you're buying items that are store returns or items that have been repaired and bought by you and then you're selling them to another person altogether, you classifying the shipment as return/repair under warranty is false and liable to get you in trouble with Fedex, Canada Customs and US Customs. I would also suspect it has something to do with why your claim was rejected.
Are you just looking for terminology to not have your customers pay taxes and brokerage costs on shipments? If so, that'll get you in a world of trouble that I'm pretty sure you don't want. Especially when you're talking large sums of money. You will attract the attention of Canada & US Customs very quickly.
When you find doing what's right hard to do - you've got a problem.
Unfortunately that's not the way it works and tax already collected is irrelevant. There's taxes to be paid on used cars and on used goods being imported into Canada as well.
Repaired units sent back?
Clarify please. Are you talking about the following scenario. I buy an item from you and it doesn't work. It requires repair work. I send it back to you for said repairs and then you reship it back to me.
That's the only way you can classify the goods as repairs under warranty. If it's not the above scenario then you cannot use that classification.
You cannot ship goods bought initially by Joe, repaired under warranty and then resold to Bob as a return for warranty repair. That is considered a sale of a used good subject to taxes, duties and brokerage if applicable.
When you find doing what's right hard to do - you've got a problem.
Repaired units sent back?
Clarify please. Are you talking about the following scenario. I buy an item from you and it doesn't work. It requires repair work. I send it back to you for said repairs and then you reship it back to me.
That's the only way you can classify the goods as repairs under warranty. If it's not the above scenario then you cannot use that classification.
You cannot ship goods bought initially by Joe, repaired under warranty and then resold to Bob as a return for warranty repair. That is considered a sale of a used good subject to taxes, duties and brokerage if applicable.
When you find doing what's right hard to do - you've got a problem.
UPS will not leave the item if brokerage fees are due. If you don't pay, they send it back.This is their policy.
I have actually had UPS leave a parcel and the bill arrive in the mail later.
allstarfta, your situation is far too complex for the boards and you will be perplexed by many conflicting statements. Despite what is posted here on the boards, your situation does have some leeway, and I would hesitate before paying out any money to Fedex.
Due to the amount of money involved, I would not hesitate in securing legal advice. If you end up having to pay money to Fedex, you may find that it is considerably less than the amount claimed. Also, depending upon the tenacity of your attorney, you may end up having to pay nothing.
Collection companies should be ignored. Their sole permitted function is to harass although quite often, it works.
I would be interested in learning how you fare within a more practical milieu.
Ask him too about the repurcussions of filing false claims with customs.
15 grand isn't chump change & I really feel for you but you did file false paperwork with US & Canada Customs. Fedex isn't going to eat it. Get as much advice as you can but be aware that you did file under false pretences.
The way you used the terminology on the Customs form is not the intended use & meaning of return for warranty repairs. Sorry. I wish you luck in dealing with this & hope it works out for you.
When you find doing what's right hard to do - you've got a problem.
15 grand isn't chump change & I really feel for you but you did file false paperwork with US & Canada Customs. Fedex isn't going to eat it. Get as much advice as you can but be aware that you did file under false pretences.
The way you used the terminology on the Customs form is not the intended use & meaning of return for warranty repairs. Sorry. I wish you luck in dealing with this & hope it works out for you.
When you find doing what's right hard to do - you've got a problem.
um.. no.. thats pretty much about normal... you pay shipping for the seller to send it to you .. then you are IMPORTING to canada and pay for UPS to "BROKER" the goods into this country across an INTERNATIONAL BORDER for you ... then you are paying GST and PST on the value of those goods, just as you would if you purchased them within our Canadian country borders...
