eBay

vigilante1976 · ‎10-24-2017

Wow. Long time user here. I just bought something that the seller had no reserve price set on, had a slight bidding war, ended up being the winner.

Item ended up at a low price considering the item.
Paid for it.

5 minutes after, the seller contacts me saying she made a "mistake in the description", then I reply "I don't mind the mistake", then she makes up another different story... and ends up cancelling up the complete order.

I rarely leave negative feedback but had to in this case where the seller obviously wasn't happy with the ending sale price which defeats the purpose of an auction, purposely to save up on extra reserve fees.

Anyhow, a day after, I go look to see if she had anything to reply and the feedback was REMOVED and her rating was back to 100%.

I don't think I've broken any rule by actually saying this seller was trash.

What's up eBaylibabaexpress?

marnotom! · ‎10-26-2017

And still no evidence--other than a strong suspicion on your part--that the sale was cancelled because the seller wasn't happy with the final sale price.

Of course the seller's behaviour looks suspicious, but eBay isn't going to let an unsubstantiated claim made in feedback like that stand. Sorry.

vigilante1976 · ‎10-26-2017

Get real, we're not lawyers here. If the seller says "mistake in price" after the auction's ending, it's because it wasn't in her favor/was too low. If I hypothetically bid too high you can rest assured a seller would take action against me. You can play on semantics but it isn't a murder case. My feedback reflected exactly that. Oh wait, no, the seller maybe cancelled the order because I would have to pay too much? That'd be a first...

And in the absolute, you also have no idea if that's the reason behind the cancellation, so you're making the same "unsubstantiated claim". I didn't come here for a debate class.

I was hoping eBay officials scoured this place and would give me a straight answer, which isn't happening, so, nail in the coffin here.

tyler@ebay · ‎10-26-2017

@vigilante1976 wrote:
Wow. Long time user here. I just bought something that the seller had no reserve price set on, had a slight bidding war, ended up being the winner.

Item ended up at a low price considering the item.
Paid for it.

5 minutes after, the seller contacts me saying she made a "mistake in the description", then I reply "I don't mind the mistake", then she makes up another different story... and ends up cancelling up the complete order.

I rarely leave negative feedback but had to in this case where the seller obviously wasn't happy with the ending sale price which defeats the purpose of an auction, purposely to save up on extra reserve fees.

Anyhow, a day after, I go look to see if she had anything to reply and the feedback was REMOVED and her rating was back to 100%.

I don't think I've broken any rule by actually saying this seller was trash.

What's up eBaylibabaexpress?

Howdy everyone - just wanted to step in and clarify that feedback is removed for a number of reasons (http://bit.ly/1PEfcc2).

@lady.stark is correct that in most situations feedback should still be able to be left on a cancelled order, and the wording @vigilante1976 mentions using doesn't seem to violate any policies at all.

I'm having the removal reviewed for any errors and will provide proper coaching to the teammate involved if it was removed in error. Once removed, however, it is not something that can be reinstated. Thanks!

Tyler,

vigilante1976 · ‎10-26-2017

Thanks Tyler! It can't be reinstated, so, right or wrong it won't matter either way? Sweet.

marnotom! · ‎10-26-2017

Seller claims she made an error in the listing price, which presumably means the starting bid price or possibly the reserve price (though unlikely).

Buyer claims seller was not satisfied with the high bid on the item.

While I can see why the buyer reached that conclusion, it's not a "slam-dunk".

jefphipp-2 · ‎12-20-2017

It's pretty obvious to me, given the current hassle I'm going through, that eBay is loath to do anything that adversely affects their Sellers. This is where they generate their fees and we all know it. If they start policing the Sellers more, they have less people selling and less people buying, so they let a lot if it go. After 30 days, their computer program does a sigh of relief and says cha-ching.