Received wrong item and got a refund; seller sent a right item afterwards. How to pay seller now?

benlebb
Community Member

I made a purchase and the item I received was not the one I ordered. So I initiated a return, sent the item back and got a refund. The seller sent the right item anyways which I received a few days after getting the refund. I now have the item I have initially purchased and also a refund for it.

 

How to pay the seller now? I would prefer doing this through Ebay but can't find how to do this and don't see a “close return” option. Should I ask the seller to send me an invoice in PayPal and then pay?

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Received wrong item and got a refund; seller sent a right item afterwards. How to pay seller now?

marnotom!
Community Member

@benlebb wrote:

How to pay the seller now? I would prefer doing this through Ebay but can't find how to do this and don't see a “close return” option. Should I ask the seller to send me an invoice in PayPal and then pay?


That seems to be the way to do it. Good job figuring it out, and good on you for doing the right thing. 👍

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Received wrong item and got a refund; seller sent a right item afterwards. How to pay seller now?

If you want to do it through eBay, you could ask the seller to repost the item and you can purchase it again. The seller can then just mark it as shipped.

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