08-29-2017 07:27 AM - last edited on 08-29-2017 09:06 PM by kh-leslie
I opened a case for an item not as described, returned the item and somehow seller managed to get the case closed having claimed the $312.67 was refunded with a PayPal transaction number and all. Only problem is the PayPal number leads to a 404 page and I don't have $312.67 to my name.
But since the case is "resolved", I can't inquire about it, open a new case, report an issue with the seller or anything? Is there a hotline I can reach Ebay customer support through?
Solved! Go to Solution.
08-29-2017 02:54 PM - last edited on 08-29-2017 09:08 PM by kh-leslie
If a paypal refund has been issued to your credit card, it can take a few (two to five) business days to show on your pending transactions.
08-29-2017 08:30 AM - last edited on 08-29-2017 09:06 PM by kh-leslie
you can try contacting ebay, but i would recommend you contact paypal, explain the situation and file for a refund through them,
08-29-2017 08:35 AM - last edited on 08-29-2017 09:06 PM by kh-leslie
I would love to contact eBay but all routes lead me back to the resolved case where no more action can be taken.
08-29-2017 09:12 AM - last edited on 08-29-2017 09:07 PM by kh-leslie
Contact PayPal.
08-29-2017 12:31 PM - last edited on 08-29-2017 09:07 PM by kh-leslie
Did you fund your payment to the seller with a credit card? If so, check your credit card statement online to see if a refund shows up there.
08-29-2017 01:21 PM - last edited on 08-29-2017 09:08 PM by kh-leslie
Yes I did, but nothing shows there as of yet. I'll give another couple days I guess. But I'm already so frustrated with this seller, I just want my money back.
08-29-2017 02:54 PM - last edited on 08-29-2017 09:08 PM by kh-leslie
If a paypal refund has been issued to your credit card, it can take a few (two to five) business days to show on your pending transactions.
08-29-2017 07:31 PM - last edited on 08-29-2017 09:08 PM by kh-leslie
Thanks I will keep watching.