Seller used different Courier extra charges applied

[pansy19]

Hello  ,

This is First time I experienced C.O.D Charges , I don't understand why OR what is is.

I Ordered Item from USA , USPS First Class Mail and paid to Seller .

The Item is sent by UPS . I had to pay Online C.O.D as I'm not in situation to Pick up Item from UPS Office .

I don't know now should I pay Customs to ? OR is that it ? Is it Import charges ?

I contacted UPS CS , asking about , they told me Refuse Parcel to get C.O.D charges back, but not explain about Customs .

I'm wondering If I Refuse to take Parcel , do I need to pay Return Shipping , Will Seller Refund my Payment ?

I feel betrayed , the Seller declared value on Item higher than Item real cost , and  not send Item with Service stated .

I received Parcels from UPS for a years , never paid C.O.D 

Is anyone there experience similar ?

What is my Option ?

Thank you 

[pansy19]

USUS Tracking #

The Item is handled my DHL . Once the Item cleared USA Customs , will be presented to USPS . Then USPS create New Tracking # .
There is no Information on eBay from Day one until Item is released from Canada Customs.
eBay shows ONLY In Transit . Not showing DHL Tracking # , not USPS Tracking .

I had to find Information by myself over Internet .

[femmefan1946]

So the item is being sent from overseas?

If a shipment is coming from (say) Australia and will pass through the USA on the way to Canada, it does not stop in US Customs.

It is not inspected in the USA nor is it subject to duty or taxes.

It will be subject to Canadian duty and taxes. And possibly a service charge for the carrier.

If there is no tracking number, your seller cannot prove that it has been shipped.

He will not be able to prove that it has been delivered.

This is normal when the item is low value. The seller just writes off "lost" items as a business expense.

If the seller is a scammer, he many never send anything (vapourware) and just refund the few customers who actually file Disputes with eBay. This is unusual but it happens.

You have two choices.

EBay gave you a window for delivery. When that window closes you can open an Item Not Received Dispute, escalate it to a Claim, and when the seller cannot prove delivery, you will be refunded.

OR

You can open a Paypal  Dispute immediately, since Paypal allows disputes immediately after payment and for 180 days thereafter.

OR

You may also be covered by the credit card you back your PP account with, but chargeback policies differ.

[pansy19]

The Item came from USA .
I was able to Open NRI case today . From eBay I have to wait until July 11.

The Seller contact me writing that " He OR She hired some Insurance Company to search where is Item " , this is how it works within USA Seller who use eBay Shipping .

I wish Seller was Honest and send Item as wrote in Listing , I don't need to get thru this . Waste time & nerves because of liars , we don't deserve that , right ?


I did everything I can , have to wait ,no other Option.
Thank you


Thank you